Freshsales vs Spiro
Freshsales
freshworks.comSpiro
spiro.aiSide by side
| Figure | Freshsales | Spiro |
|---|---|---|
| Price from | $9/mo | $29.17/mo |
| Free plan | Yes | — |
| Free trial | Yes | — |
| Open source | — | — |
| Web | Yes | Yes |
| iOS | Yes | Yes |
| Android | Yes | Yes |
| API | Yes | — |
| Plans published | 7 | 10 |
| Spec score · CRM Software | 9.5 (#1) | 8.0 (#120) |
| AI features | Yes | Yes |
| Email sync | Yes | Yes |
| Free plan | Yes | No |
| Headquarters | San Mateo, California, United States | Boston, Massachusetts, United States |
| Mobile app | Yes | Yes |
| Product | Freshsales is an easy-to-use, AI-powered customer relationship management software solution built by Freshworks. | Spiro describes itself as an AI-powered anti-CRM CRM built for manufacturers. |
| Visual sales pipeline | Yes | Yes |
| Security | Freshworks’ Trust Center lists ISO/IEC 27001:2022, ISO/IEC 27701:2019, SOC 3, SOC 2 Type 2, and other compliance materials. | Spiro states that it is SOC 2 Type II compliant and that data is encrypted at rest and in transit. |
| Support | Freshsales support documentation includes integration guides for QuickBooks, Xero, Google contacts, SMS, Jira, Shopify, Microsoft Teams, WooCommerce, and Freshworks products. | Spiro says subscriptions include Customer Success, a named US-based Customer Success Manager after Full Service Setup, email technical support, a self-service Help Center, live training, and monthly product update webinars. |
Plans
Freshsales
- FreeFree
- Growth$9 a month
- Pro$39 a month
- Enterprise$59 a month
- Growth$108 a year
- Pro$468 a year
- Enterprise$708 a year
Spiro
- Full License$1,500 a year
- Read Only$1,000 a year
- Email Sync$500 a year
- SpiroPhone App$350 a year
- Spiro Notetaker$420 a year
- SpiroRoutes$480 a year
- Tickets Module$5,000 a year
- Quotes Module$9,000 a year
- Marketing Insights$2,500 a year
- Territory Management$5,000 a year
In their own words
Freshsales
Freshsales is customer relationship management software for sales teams, combining lead management, customer communications, and deal tracking. Teams can capture, qualify, route, and track leads, review contact histories, customize pipeline stages, and forecast revenue. Built-in chat, email, and phone tools bring customer interactions together, while integrations extend channels to Facebook Messenger and WhatsApp Business. Kanban views use drag-and-drop cards. Freddy AI can highlight leads and deals, provide insights, recommend closing actions, and write emails. Automation options include task management, assignment rules, sales sequences, workflows, and internal notifications. Freshsales offers Android and iOS apps with offline mode, voice notes, check-in, Google Maps synchronization, and Gmail and Outlook add-ons. The free plan supports up to 3 users. Growth starts at $9 per user per month, billed annually; Pro is $39 per month and Enterprise is $59 per month, both billed annually. A 21-day trial provides access to the fully loaded CRM, after which accounts are suspended if users do not continue.