Freshsales vs Volume Reach
Freshsales
freshworks.comVolume Reach
volumereach.comSide by side
| Figure | Freshsales | Volume Reach |
|---|---|---|
| Price from | $9/mo | $20/mo |
| Free plan | Yes | — |
| Free trial | Yes | Yes |
| Open source | — | — |
| Web | Yes | Yes |
| iOS | Yes | Yes |
| Android | Yes | Yes |
| API | Yes | Yes |
| Plans published | 7 | 5 |
| Spec score · Voicemail Drop Software | 9.2 (#3) | 7.7 (#28) |
| Integrations | Freshsales integrates with more than 100 apps through the Freshworks Marketplace and provides APIs for custom integrations. | The site says users can import contacts from CSV or connect lead sources through the API; its privacy policy names Twilio, LiveKit, Stripe, OpenAI, Deepgram, Cartesia, ElevenLabs, PostHog, and Google Cloud Platform as service providers. |
| Product | Freshsales is an easy-to-use, AI-powered customer relationship management software solution built by Freshworks. | Volume Reach is an à la carte outreach platform for texting, calling, AI-assisted lead qualification, and campaign management. |
| Support | Freshsales support documentation includes integration guides for QuickBooks, Xero, Google contacts, SMS, Jira, Shopify, Microsoft Teams, WooCommerce, and Freshworks products. | The privacy policy lists [email protected] for privacy requests and questions about data practices. |
Plans
Freshsales
- FreeFree
- Growth$9 a month
- Pro$39 a month
- Enterprise$59 a month
- Growth$108 a year
- Pro$468 a year
- Enterprise$708 a year
Volume Reach
- SMS$20 a month
- CRM$50 a month
- Basic SMS + CRM$70 a month
- Multi-line Dialer$90 a month
- AI Dialer$100 a month
In their own words
Freshsales
Freshsales is customer relationship management software for sales teams, combining lead management, customer communications, and deal tracking. Teams can capture, qualify, route, and track leads, review contact histories, customize pipeline stages, and forecast revenue. Built-in chat, email, and phone tools bring customer interactions together, while integrations extend channels to Facebook Messenger and WhatsApp Business. Kanban views use drag-and-drop cards. Freddy AI can highlight leads and deals, provide insights, recommend closing actions, and write emails. Automation options include task management, assignment rules, sales sequences, workflows, and internal notifications. Freshsales offers Android and iOS apps with offline mode, voice notes, check-in, Google Maps synchronization, and Gmail and Outlook add-ons. The free plan supports up to 3 users. Growth starts at $9 per user per month, billed annually; Pro is $39 per month and Enterprise is $59 per month, both billed annually. A 21-day trial provides access to the fully loaded CRM, after which accounts are suspended if users do not continue.
Volume Reach
Volume Reach has no write-up on Specifiction yet; its figures are above.