Freshsales vs Vtiger CRM
Freshsales
freshworks.com
Vtiger CRM
vtiger.comSide by side
| Figure | Freshsales | Vtiger CRM |
|---|---|---|
| Price from | $9/mo | $12/mo |
| Free plan | Yes | Yes |
| Free trial | Yes | Yes |
| Open source | — | — |
| Web | Yes | — |
| iOS | Yes | Yes |
| Android | Yes | Yes |
| API | Yes | — |
| Plans published | 7 | 5 |
| Spec score · CRM Software | 9.5 (#1) | 9.1 (#18) |
| Spec score · Manufacturing CRM Software | 9.4 (#2) | 8.4 (#18) |
| Spec score · Sales Automation | 9.3 (#2) | 8.3 (#18) |
| Spec score · CRM for small business | 9.4 (#4) | 9.0 (#11) |
| Spec score · Sales CRM Software | 9.3 (#4) | 8.3 (#19) |
| Spec score · Mac CRM | 9.1 (#5) | 8.3 (#22) |
| Spec score · Sales Force Automation Software | 9.2 (#7) | 8.3 (#23) |
| Spec score · Customer Relationship Management - Small Business Software | 9.2 (#6) | 8.3 (#22) |
| Spec score · Customer Relationship Management - Midmarket Software | 9.2 (#5) | 8.3 (#19) |
| Spec score · Small Business CRM | 9.1 (#7) | 8.3 (#21) |
| AI features | Yes | Yes |
| Customer count | Freshsales is trusted by more than 74,000 businesses worldwide. | Vtiger says it is trusted by more than 400,000 businesses worldwide. |
| Email sync | Yes | Yes |
| Founded | 2010 | 2004 |
| Free plan | Yes | Yes |
| Free trial | The trial lasts 21 days and requires no credit card. | Vtiger offers a 15-day free trial without requiring a credit card. |
| Mobile app | Yes | Yes |
| Visual sales pipeline | Yes | Yes |
| Starting price | Paid plans start at $9 per user per month, billed annually. | 12 |
| Team collaboration | The CRM provides productivity, collaboration, and insights for sales teams. | Marketing, sales, and support teams share customer data and interactions on one platform. |
| Trial access | The trial provides access to the fully-loaded CRM. | The trial provides access to core features and does not require a credit card. |
Plans
Freshsales
- FreeFree
- Growth$9 a month
- Pro$39 a month
- Enterprise$59 a month
- Growth$108 a year
- Pro$468 a year
- Enterprise$708 a year
Vtiger CRM
- One PilotFree
- One Growth$12 a month
- One Professional$30 a month
- One Enterprise$42 a month
- One AI$50 a month
In their own words
Freshsales
Freshsales is customer relationship management software for sales teams, combining lead management, customer communications, and deal tracking. Teams can capture, qualify, route, and track leads, review contact histories, customize pipeline stages, and forecast revenue. Built-in chat, email, and phone tools bring customer interactions together, while integrations extend channels to Facebook Messenger and WhatsApp Business. Kanban views use drag-and-drop cards. Freddy AI can highlight leads and deals, provide insights, recommend closing actions, and write emails. Automation options include task management, assignment rules, sales sequences, workflows, and internal notifications. Freshsales offers Android and iOS apps with offline mode, voice notes, check-in, Google Maps synchronization, and Gmail and Outlook add-ons. The free plan supports up to 3 users. Growth starts at $9 per user per month, billed annually; Pro is $39 per month and Enterprise is $59 per month, both billed annually. A 21-day trial provides access to the fully loaded CRM, after which accounts are suspended if users do not continue.
Vtiger CRM
Vtiger CRM brings marketing, sales, and support teams together around shared customer data and interactions. It includes a visual sales pipeline, email sync, marketing automation, workflow automation, lead scoring, sales forecasting, and AI features. The platform is built around an open-source core and connects with more than 500 apps, including Mailchimp, Microsoft Outlook, Google, QuickBooks, Xero, and Zapier. Mobile apps are available for Android and iOS. The free plan supports up to 10 users and 3,000 records, with 1,000 emails per month and 3 GB of storage. Paid plans start at $12/user/mo (annual); local taxes are additional. A trial provides access to core features without requiring a credit card. Standard and Single App licenses are offered, and yearly billing can save up to 34%. Plans can be upgraded or downgraded at any point, while Booster Packs can increase feature limits without a plan change. Live chat is available 24x7.