Freshsales vs WORKetc CRM
Freshsales
freshworks.comWORKetc CRM
worketc.comSide by side
| Figure | Freshsales | WORKetc CRM |
|---|---|---|
| Price from | $9/mo | $78/mo |
| Free plan | Yes | — |
| Free trial | Yes | Yes |
| Open source | — | — |
| Web | Yes | Yes |
| iOS | Yes | Yes |
| Android | Yes | Yes |
| API | Yes | Yes |
| Plans published | 7 | 4 |
| Spec score · CRM Software | 9.5 (#1) | 8.5 (#62) |
| Automation | Freshsales supports task management, auto-assignment rules, sales sequences, workflows, and internal notifications. | The CRM page describes turning online enquiries into automated leads and routing prospects through custom sales processes. |
| Email sync | Yes | Yes |
| Free plan | Yes | No |
| Free trial | The trial lasts 21 days and requires no credit card. | Yes |
| Headquarters | San Mateo, California, United States | Surry Hills, NSW, Australia |
| Integrations | Freshsales integrates with more than 100 apps through the Freshworks Marketplace and provides APIs for custom integrations. | The plan comparison lists Gmail and Outlook add-ons, Google contact and calendar sync, Google Drive, Xero, QuickBooks Online, and Box.com integrations. |
| Mobile | The Freshsales CRM mobile app is supported on both iOS and Android. | The plan comparison lists iOS and Android mobile apps in Starter, Team, and Foundations. |
| Mobile app | Yes | Yes |
| Product | Freshsales is an easy-to-use, AI-powered customer relationship management software solution built by Freshworks. | WORKetc describes its CRM as a single source of truth for client data connected to sales, projects, billing, and other business operations. |
| Visual sales pipeline | Yes | Yes |
| Security | Freshworks’ Trust Center lists ISO/IEC 27001:2022, ISO/IEC 27701:2019, SOC 3, SOC 2 Type 2, and other compliance materials. | The plan comparison lists granular user permissions, IP access control, and automated system backups as security features in all three plans. |
| Support | Freshsales support documentation includes integration guides for QuickBooks, Xero, Google contacts, SMS, Jira, Shopify, Microsoft Teams, WooCommerce, and Freshworks products. | The pricing FAQ says support includes email and booked one-to-one sessions, and that live webinar training runs several times per week. |
| Trial | The fully loaded CRM trial lasts 21 days, after which users select a plan and pay by credit card to continue. | The maker offers a 14-day trial without requiring a credit card; the trial includes most Team Edition features but excludes Customer Portal. |
Plans
Freshsales
- FreeFree
- Growth$9 a month
- Pro$39 a month
- Enterprise$59 a month
- Growth$108 a year
- Pro$468 a year
- Enterprise$708 a year
WORKetc CRM
- Starter$78 a month
- Team$195 a month
- Foundations$395 a month
- EnterprisePriced on request
In their own words
Freshsales
Freshsales is customer relationship management software for sales teams, combining lead management, customer communications, and deal tracking. Teams can capture, qualify, route, and track leads, review contact histories, customize pipeline stages, and forecast revenue. Built-in chat, email, and phone tools bring customer interactions together, while integrations extend channels to Facebook Messenger and WhatsApp Business. Kanban views use drag-and-drop cards. Freddy AI can highlight leads and deals, provide insights, recommend closing actions, and write emails. Automation options include task management, assignment rules, sales sequences, workflows, and internal notifications. Freshsales offers Android and iOS apps with offline mode, voice notes, check-in, Google Maps synchronization, and Gmail and Outlook add-ons. The free plan supports up to 3 users. Growth starts at $9 per user per month, billed annually; Pro is $39 per month and Enterprise is $59 per month, both billed annually. A 21-day trial provides access to the fully loaded CRM, after which accounts are suspended if users do not continue.
WORKetc CRM
WORKetc CRM has no write-up on Specifiction yet; its figures are above.