Freshsales vs Wukong CRM
Freshsales
freshworks.comWukong CRM
wukong.orgSide by side
| Figure | Freshsales | Wukong CRM |
|---|---|---|
| Price from | $9/mo | $150/mo |
| Free plan | Yes | Yes |
| Free trial | Yes | Yes |
| Open source | — | Yes |
| Web | Yes | Yes |
| Windows | — | Yes |
| iOS | Yes | — |
| Android | Yes | — |
| API | Yes | Yes |
| Self-hosted | — | Yes |
| Plans published | 7 | 6 |
| Spec score · CRM Software | 9.5 (#1) | 8.6 (#53) |
| AI features | Yes | Yes |
| Free plan | Yes | Yes |
| Free trial | The trial lasts 21 days and requires no credit card. | Yes |
| Product | Freshsales is an easy-to-use, AI-powered customer relationship management software solution built by Freshworks. | Wukong describes itself as an out-of-the-box AI CRM platform for sales, service, marketing, and commerce. |
| Visual sales pipeline | Yes | Yes |
| Support | Freshsales support documentation includes integration guides for QuickBooks, Xero, Google contacts, SMS, Jira, Shopify, Microsoft Teams, WooCommerce, and Freshworks products. | The homepage invites inquiries about products, pricing, and implementation, and says representatives are available to help. |
Plans
Freshsales
- FreeFree
- Growth$9 a month
- Pro$39 a month
- Enterprise$59 a month
- Growth$108 a year
- Pro$468 a year
- Enterprise$708 a year
Wukong CRM
- Professional Customer PlatformFree
- Professional Customer Platform — 5 seats$150 a month
- Professional Customer Platform — 10 seats$280 a month
- Open Source EditionPrice not published
- Professional Customer Platform$280 a month
- Provide Full Source Code of WukongPrice not published
In their own words
Freshsales
Freshsales is customer relationship management software for sales teams, combining lead management, customer communications, and deal tracking. Teams can capture, qualify, route, and track leads, review contact histories, customize pipeline stages, and forecast revenue. Built-in chat, email, and phone tools bring customer interactions together, while integrations extend channels to Facebook Messenger and WhatsApp Business. Kanban views use drag-and-drop cards. Freddy AI can highlight leads and deals, provide insights, recommend closing actions, and write emails. Automation options include task management, assignment rules, sales sequences, workflows, and internal notifications. Freshsales offers Android and iOS apps with offline mode, voice notes, check-in, Google Maps synchronization, and Gmail and Outlook add-ons. The free plan supports up to 3 users. Growth starts at $9 per user per month, billed annually; Pro is $39 per month and Enterprise is $59 per month, both billed annually. A 21-day trial provides access to the fully loaded CRM, after which accounts are suspended if users do not continue.