Freshsales vs X2CRM
Freshsales
freshworks.comX2CRM
x2engine.comSide by side
| Figure | Freshsales | X2CRM |
|---|---|---|
| Price from | $9/mo | $65/mo |
| Free plan | Yes | — |
| Free trial | Yes | Yes |
| Open source | — | Yes |
| Web | Yes | Yes |
| iOS | Yes | Yes |
| Android | Yes | Yes |
| API | Yes | — |
| Plans published | 7 | 1 |
| Spec score · CRM Software | 9.5 (#1) | 7.5 (#183) |
| Email sync | Yes | Yes |
| Founded | 2010 | 2011 |
| Free plan | Yes | Yes |
| Free trial | The trial lasts 21 days and requires no credit card. | Yes |
| Headquarters | San Mateo, California, United States | Santa Cruz, California, USA |
| Mobile app | Yes | Yes |
| Starting price | Paid plans start at $9 per user per month, billed annually. | 65 |
Plans
Freshsales
- FreeFree
- Growth$9 a month
- Pro$39 a month
- Enterprise$59 a month
- Growth$108 a year
- Pro$468 a year
- Enterprise$708 a year
In their own words
Freshsales
Freshsales is customer relationship management software for sales teams, combining lead management, customer communications, and deal tracking. Teams can capture, qualify, route, and track leads, review contact histories, customize pipeline stages, and forecast revenue. Built-in chat, email, and phone tools bring customer interactions together, while integrations extend channels to Facebook Messenger and WhatsApp Business. Kanban views use drag-and-drop cards. Freddy AI can highlight leads and deals, provide insights, recommend closing actions, and write emails. Automation options include task management, assignment rules, sales sequences, workflows, and internal notifications. Freshsales offers Android and iOS apps with offline mode, voice notes, check-in, Google Maps synchronization, and Gmail and Outlook add-ons. The free plan supports up to 3 users. Growth starts at $9 per user per month, billed annually; Pro is $39 per month and Enterprise is $59 per month, both billed annually. A 21-day trial provides access to the fully loaded CRM, after which accounts are suspended if users do not continue.