Freshsales vs Zorow CRM
Freshsales
freshworks.comZorow CRM
zorow.inSide by side
| Figure | Freshsales | Zorow CRM |
|---|---|---|
| Price from | $9/mo | ₹1,199/mo |
| Free plan | Yes | — |
| Free trial | Yes | Yes |
| Open source | — | — |
| Web | Yes | Yes |
| iOS | Yes | — |
| Android | Yes | — |
| API | Yes | — |
| Plans published | 7 | 3 |
| Spec score · CRM Software | 9.5 (#1) | 8.0 (#121) |
| AI features | Yes | Yes |
| Automation | Freshsales supports task management, auto-assignment rules, sales sequences, workflows, and internal notifications. | The product says it can auto-assign leads, trigger WhatsApp messages, update deal stages, and send reminders. |
| Founded | 2010 | 2022 |
| Free plan | Yes | No |
| Free trial | The trial lasts 21 days and requires no credit card. | Yes |
| Product | Freshsales is an easy-to-use, AI-powered customer relationship management software solution built by Freshworks. | ZOROW CRM is an AI-powered sales CRM built for Indian businesses. |
| Visual sales pipeline | Yes | Yes |
| Security | Freshworks’ Trust Center lists ISO/IEC 27001:2022, ISO/IEC 27701:2019, SOC 3, SOC 2 Type 2, and other compliance materials. | The about page says ZOROW uses enterprise-grade encryption and regular audits, and does not sell customer data. |
| Support | Freshsales support documentation includes integration guides for QuickBooks, Xero, Google contacts, SMS, Jira, Shopify, Microsoft Teams, WooCommerce, and Freshworks products. | The site advertises Indian support, priority support on Growth, and a dedicated account manager on Business. |
Plans
Freshsales
- FreeFree
- Growth$9 a month
- Pro$39 a month
- Enterprise$59 a month
- Growth$108 a year
- Pro$468 a year
- Enterprise$708 a year
In their own words
Freshsales
Freshsales is customer relationship management software for sales teams, combining lead management, customer communications, and deal tracking. Teams can capture, qualify, route, and track leads, review contact histories, customize pipeline stages, and forecast revenue. Built-in chat, email, and phone tools bring customer interactions together, while integrations extend channels to Facebook Messenger and WhatsApp Business. Kanban views use drag-and-drop cards. Freddy AI can highlight leads and deals, provide insights, recommend closing actions, and write emails. Automation options include task management, assignment rules, sales sequences, workflows, and internal notifications. Freshsales offers Android and iOS apps with offline mode, voice notes, check-in, Google Maps synchronization, and Gmail and Outlook add-ons. The free plan supports up to 3 users. Growth starts at $9 per user per month, billed annually; Pro is $39 per month and Enterprise is $59 per month, both billed annually. A 21-day trial provides access to the fully loaded CRM, after which accounts are suspended if users do not continue.