Frigade vs Hopscotch
Frigade
frigade.comHopscotch
hopscotch.clubSide by side
| Figure | Frigade | Hopscotch |
|---|---|---|
| Price from | $1,000/mo | $99/mo |
| Free plan | — | — |
| Free trial | — | Yes |
| Open source | — | — |
| Web | Yes | Yes |
| API | Yes | Yes |
| Self-hosted | Yes | — |
| Plans published | 2 | 3 |
| Spec score · User Onboarding Software | 7.9 (#13) | 8.1 (#11) |
| Audience | Frigade describes use cases including support deflection, user activation, feature adoption, virtual customer success, and expansion or upsell. | The about page says the team is building a product onboarding solution for SaaS businesses. |
| Headquarters | San Francisco, California, United States | Oceanside, California, United States |
| Integrations | Listed support and handoff integrations include Zendesk, Intercom, HubSpot, Help Scout, Front, Freshdesk, Salesforce Service Cloud, ServiceNow, and custom ticketing. | The Growth plan lists integrations with GA4, Mixpanel, Heap, Segment, and Zapier. |
| Product | Frigade Assistant is an in-product assistant that learns software by using it and provides answers, live walkthroughs, and help taking action. | Hopscotch provides targeted in-app messaging for digital product teams, including product tours, tooltips, modals, and announcements. |
| Security | Frigade states that it is SOC 2 Type II certified and GDPR compliant, with US and EU hosting available. | Hopscotch says it follows GDPR requirements and implements SOC 2-aligned controls; it describes TLS 1.2+ encryption in transit and encryption at rest. |
Plans
In their own words
Hopscotch
Hopscotch has no write-up on Specifiction yet; its figures are above.