Frigade
frigade.com
Spec sheet
- Product
- Frigade Assistant is an in-product assistant that learns software by using it and provides answers, live walkthroughs, and help taking action.Read 3 Oct 2026 · frigade.com
- Audience
- Frigade describes use cases including support deflection, user activation, feature adoption, virtual customer success, and expansion or upsell.Read 3 Oct 2026 · frigade.com
- Integrations
- Listed support and handoff integrations include Zendesk, Intercom, HubSpot, Help Scout, Front, Freshdesk, Salesforce Service Cloud, ServiceNow, and custom ticketing.Read 3 Oct 2026 · frigade.com
- Security
- Frigade states that it is SOC 2 Type II certified and GDPR compliant, with US and EU hosting available.Read 3 Oct 2026 · frigade.com
- Headquarters
- San Francisco, California, United StatesRead 28 Sep 2026 · frigade.com
- Analytics
- Listed analytics and data connections include Segment, Mixpanel, PostHog, HubSpot, and Salesforce.Read 3 Oct 2026 · frigade.com
- Company history
- Frigade says its story began with React onboarding components for checklists, tours, and announcements, and later expanded to Assistant.Read 3 Oct 2026 · frigade.com
- Company location
- Frigade lists its address as 945 Market St., San Francisco, CA 94103.Read 3 Oct 2026 · frigade.com
- Customization
- Teams can configure the assistant's appearance and tools and coach its answers without code; full white-label branding is an add-on.Read 3 Oct 2026 · frigade.com
- Guidance
- The assistant can answer questions, guide users through workflows on the live screen, or perform actions with Skills.Read 3 Oct 2026 · frigade.com
- How it learns
- Frigade signs in to a product, works through customer workflows, and relearns as the product changes.Read 3 Oct 2026 · frigade.com
- Knowledge sources
- Listed knowledge sources include help centers, Notion, Confluence, PDFs, and release notes.Read 3 Oct 2026 · frigade.com
- Plan limits
- Growth includes 2,500 queries and 2 product agents; additional usage pricing is discussed with the team.Read 3 Oct 2026 · frigade.com
- Self-hosting
- Self-hosting with the customer's own LLM keys is available on Enterprise.Read 3 Oct 2026 · frigade.com
- Support handoff
- When a human is needed, Frigade can open a support ticket with the full conversation attached.Read 3 Oct 2026 · frigade.com
Plans and prices
Growth $1,000 a month Starting at $1,000/ month 2,500 queries included · 2 product agents · Unlimited seats · Assistant and Assist API Read 3 Oct 2026 · frigade.com
Enterprise Priced on request Custom pricing Everything in Growth · Scale discounts · Custom product agent capacity · Self-hosting with your own LLM keys · Custom integration support Read 3 Oct 2026 · frigade.com
Where Specifiction places it
- Customer Onboarding Software#12 of 317.9
- Digital Adoption Platforms#12 of 297.9
- User Onboarding Software#13 of 307.9
- Product Adoption Software#15 of 327.9