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SPECIFICTION
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Frigade

frigade.com

From $1,000/mo WebAPISelf-hosted
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Spec score 7.9 #12 of 31 in Customer Onboarding Software

Spec sheet

Product
Frigade Assistant is an in-product assistant that learns software by using it and provides answers, live walkthroughs, and help taking action.Read 3 Oct 2026 · frigade.com
Audience
Frigade describes use cases including support deflection, user activation, feature adoption, virtual customer success, and expansion or upsell.Read 3 Oct 2026 · frigade.com
Integrations
Listed support and handoff integrations include Zendesk, Intercom, HubSpot, Help Scout, Front, Freshdesk, Salesforce Service Cloud, ServiceNow, and custom ticketing.Read 3 Oct 2026 · frigade.com
Security
Frigade states that it is SOC 2 Type II certified and GDPR compliant, with US and EU hosting available.Read 3 Oct 2026 · frigade.com
Headquarters
San Francisco, California, United StatesRead 28 Sep 2026 · frigade.com
Analytics
Listed analytics and data connections include Segment, Mixpanel, PostHog, HubSpot, and Salesforce.Read 3 Oct 2026 · frigade.com
Company history
Frigade says its story began with React onboarding components for checklists, tours, and announcements, and later expanded to Assistant.Read 3 Oct 2026 · frigade.com
Company location
Frigade lists its address as 945 Market St., San Francisco, CA 94103.Read 3 Oct 2026 · frigade.com
Customization
Teams can configure the assistant's appearance and tools and coach its answers without code; full white-label branding is an add-on.Read 3 Oct 2026 · frigade.com
Guidance
The assistant can answer questions, guide users through workflows on the live screen, or perform actions with Skills.Read 3 Oct 2026 · frigade.com
How it learns
Frigade signs in to a product, works through customer workflows, and relearns as the product changes.Read 3 Oct 2026 · frigade.com
Knowledge sources
Listed knowledge sources include help centers, Notion, Confluence, PDFs, and release notes.Read 3 Oct 2026 · frigade.com
Plan limits
Growth includes 2,500 queries and 2 product agents; additional usage pricing is discussed with the team.Read 3 Oct 2026 · frigade.com
Self-hosting
Self-hosting with the customer's own LLM keys is available on Enterprise.Read 3 Oct 2026 · frigade.com
Support handoff
When a human is needed, Frigade can open a support ticket with the full conversation attached.Read 3 Oct 2026 · frigade.com

Plans and prices

Growth $1,000 a month Starting at $1,000/ month 2,500 queries included · 2 product agents · Unlimited seats · Assistant and Assist API Read 3 Oct 2026 · frigade.com
Enterprise Priced on request Custom pricing Everything in Growth · Scale discounts · Custom product agent capacity · Self-hosting with your own LLM keys · Custom integration support Read 3 Oct 2026 · frigade.com

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