Flook vs Frigade
Flook
flook.coFrigade
frigade.comSide by side
| Figure | Flook | Frigade |
|---|---|---|
| Price from | $39/mo | $1,000/mo |
| Free plan | Yes | — |
| Free trial | Yes | — |
| Open source | — | — |
| Web | Yes | Yes |
| API | — | Yes |
| Self-hosted | — | Yes |
| Plans published | 5 | 2 |
| Spec score · Customer Onboarding Software | 9.0 (#2) | 7.9 (#12) |
| Analytics | Built-in analytics report completion rates, drop-off steps and click-through for each flow. | Listed analytics and data connections include Segment, Mixpanel, PostHog, HubSpot, and Salesforce. |
| Audience | The Free plan is described as being for solo founders, while Pro is described as ideal for most product teams. | Frigade describes use cases including support deflection, user activation, feature adoption, virtual customer success, and expansion or upsell. |
| Integrations | The terms page names Facebook's API for displaying Facebook and Instagram posts and also lists YouTube terms. | Listed support and handoff integrations include Zendesk, Intercom, HubSpot, Help Scout, Front, Freshdesk, Salesforce Service Cloud, ServiceNow, and custom ticketing. |
| Product | Flook describes itself as user onboarding software for building tours, tooltips, banners, and popups inside a product without code. | Frigade Assistant is an in-product assistant that learns software by using it and provides answers, live walkthroughs, and help taking action. |
Plans
In their own words
Flook
Flook is user onboarding software for creating tours, tooltips, banners, popups, and other guidance inside a product without code. Users install its Chrome extension, select elements in a live product interface, compose content, and publish. Tours can guide users through product flows and branch according to user role, plan, or trigger event. Other listed patterns include advanced tooltips, highlights, popups, and modals. Built-in analytics show completion rates, drop-off steps, and click-through for each flow. Widgets can be themed with fonts, colours, borders, timing, and animation. Flook says the software loads asynchronously and has been tested under 12 KB gzipped. The Free plan costs nothing and includes features from paid plans, but widgets are watermarked. Pro costs $39 a month and includes all widget types and custom branding. Growth costs $79 a month and adds analytics, segmentation, and priority support. Lifetime costs 75.00 USD once and includes Pro features, project management, and premium support; it is listed as available for early adopters. Checklists and keyboard-driven terminals are described as coming soon, not current patterns.