Frigade vs Stonly
Frigade
frigade.com
Stonly
stonly.comSide by side
| Figure | Frigade | Stonly |
|---|---|---|
| Price from | $1,000/mo | Free |
| Free plan | — | Yes |
| Free trial | — | Yes |
| Open source | — | — |
| Web | Yes | Yes |
| iOS | — | Yes |
| Android | — | Yes |
| API | Yes | — |
| Self-hosted | Yes | — |
| Plans published | 2 | 3 |
| Spec score · Customer Onboarding Software | 7.9 (#12) | 7.4 (#25) |
| Spec score · Digital Adoption Platforms | 7.9 (#12) | 7.7 (#17) |
| Spec score · Product Adoption Software | 7.9 (#15) | 7.5 (#27) |
| Headquarters | San Francisco, California, United States | Levallois-Perret, France |
| Integrations | Listed support and handoff integrations include Zendesk, Intercom, HubSpot, Help Scout, Front, Freshdesk, Salesforce Service Cloud, ServiceNow, and custom ticketing. | The integrations page lists tools including Zendesk, Salesforce, Freshworks, ServiceNow, Slack, Google Drive, Notion, and Zapier. |
| Plan limits | Growth includes 2,500 queries and 2 product agents; additional usage pricing is discussed with the team. | If monthly guide views exceed the plan limit for two consecutive months, Stonly says it will upgrade the account and provide advance email notice. |
| Product | Frigade Assistant is an in-product assistant that learns software by using it and provides answers, live walkthroughs, and help taking action. | Stonly provides a knowledge platform for customer service with interactive guides, articles, knowledge bases, and AI features. |
Plans
In their own words
Stonly
Stonly is a customer-service knowledge platform for building and delivering interactive guides, articles, knowledge bases, and AI-assisted answers. Its guides combine instructions with choices, letting customers or employees follow a path suited to their situation. Teams can place guides on websites, help centers, and web or mobile apps through no-code triggers. The knowledge base supports articles and guides, with analytics, versioning, rights management, and multimedia content. AI Answers draws on structured, metadata-rich material to respond to questions, surface relevant guides, and support multi-step resolutions. Stonly lists integrations including Zendesk, Salesforce, Freshworks, ServiceNow, Slack, Google Drive, Notion, and Zapier. Plans include Basic, with 400 monthly guide views, five published guides, one language, and one team member; Small Business lists 4,000 guide views and five team members. New accounts receive a 14-day Small Business trial, then move to Basic without charge unless upgraded. Stonly is available on Android, iOS, and web.