| Price from | $1,000/mo | $95/mo |
| Free plan | — | — |
| Free trial | — | Yes |
| Open source | — | — |
| Web | Yes | Yes |
| API | Yes | Yes |
| Self-hosted | Yes | Yes |
| Plans published | 2 | 3 |
| Spec score · Digital Adoption Platforms | 7.9 (#12) | 7.7 (#19) |
| Analytics | Listed analytics and data connections include Segment, Mixpanel, PostHog, HubSpot, and Salesforce. | Product analytics include feature adoption, funnels, retention, cohort segmentation, lifecycle reports, and scheduled email snapshots. |
| Integrations | Listed support and handoff integrations include Zendesk, Intercom, HubSpot, Help Scout, Front, Freshdesk, Salesforce Service Cloud, ServiceNow, and custom ticketing. | The Support Suite supports connected Slack channels, HTTPS webhooks, a public API, and Userorbit MCP tools. |
| Plan limits | Growth includes 2,500 queries and 2 product agents; additional usage pricing is discussed with the team. | Growth includes 5,000 MAUs and five feedback boards, while Scale includes 10,000 MAUs and unlimited feedback boards. |
| Product | Frigade Assistant is an in-product assistant that learns software by using it and provides answers, live walkthroughs, and help taking action. | Userorbit describes itself as a product experience platform connecting onboarding, education, support, feedback, and analytics for SaaS teams. |
| Security | Frigade states that it is SOC 2 Type II certified and GDPR compliant, with US and EU hosting available. | The homepage describes encrypted infrastructure, privacy-first controls, role-based access, approval workflows, and audit-ready activity. |
