Frill vs Product Fruits

Frill is a paid customer-feedback platform for collecting ideas, organizing requests, surveying users, and sharing product progress. Ideas boards let customers submit, vote, and comment; teams can classify ideas by topic or status, merge duplicates, and track feedback. Public Roadmaps show planned work and progress, while Announcements provide changelog-style updates with reactions and comments. Surveys include NPS, CSAT, Idea Polls, Quick Polls, and Open Feedback, embedded in a product and targeted by segment. An embeddable widget combines Ideas, Roadmap, and Announcements in popover, modal, sidebar, or inline styles. A Chrome extension uses AI to turn highlighted text into a titled idea. Integrations include Jira, Linear, Trello, Slack, Zendesk, Intercom, HelpScout, Zapier, Pabbly Connect, and Integrately, with webhooks and an API for custom connections. Frill runs on web, API, and extension platforms. Plans start at $25 a month, and a 14-day trial is available.

Product Fruits is a digital adoption and onboarding platform for customer-facing web applications and SaaS products. Its no-code editor lets teams assemble onboarding flows, checklists, product tours, hints, in-app help, and announcements without developer work. Targeting can use role, signup date, or behavior, and HubSpot can be connected without code. Elvin AI answers questions from existing help documents and can create walkthroughs, while Product Fruits AI drafts editable content. The REST API synchronizes user data and tracks back-end events. Product Fruits MCP provides read-only onboarding data to compatible AI assistants, requires no API keys, and is included in every plan. Listed integrations include Mixpanel, Segment, Zapier, Slack, Typeform, Salesforce, Google Analytics, Heap, and SessionStack. It runs through web, iOS, API, and extension platforms. Pricing starts at $111 a month on Starter, billed annually with 25% off, for 1,500 MAUs. A 14-day trial requires no credit card; there is no free plan.