FromUsers vs Great Question
FromUsers
fromusers.com
Great Question
greatquestion.comSide by side
| Figure | FromUsers | Great Question |
|---|---|---|
| Price from | $0.67/mo | $107.50/mo |
| Free plan | — | — |
| Free trial | — | Yes |
| Open source | — | — |
| Web | Yes | Yes |
| iOS | Yes | — |
| Android | Yes | — |
| API | Yes | Yes |
| Plans published | 5 | 3 |
| Spec score · UX Research Software | 8.7 (#2) | 8.1 (#9) |
| Spec score · Usability Testing Software | 8.7 (#4) | 8.1 (#15) |
| Headquarters | Switzerland | Oakland, California, United States |
| Intended users | The homepage says FromUsers is built for UX researchers, market researchers, and product teams. | The company describes the product as built for researchers, product designers, product managers, and research operations teams. |
| Plan limits | The Coffee Plan includes one seat, three active studies, 100 responses per study, and 20 questions per study. | Self-serve is limited to five paid seats, while observers are unlimited and do not require a paid seat. |
| Recruitment | Participants can be invited with a study link or email, and the platform lists Prolific integration. | Teams can recruit their own customers or access external participant panels, with external recruitment and incentives charged separately. |
| Security | The privacy policy lists TLS 1.2+ encryption in transit, encryption at rest, role-based access controls, workspace isolation, and audit logging. | The company says it completed a SOC 2 Type II examination, is built to be GDPR compliant, encrypts data in transit with TLS and at rest with AES-256, and hosts infrastructure on AWS in the US East region. |
| Support | The pricing table lists help-center and email support for Coffee, Pro and Custom, with priority support on Pro and Custom. | Self-serve includes help center and email support listed as 24/6; Enterprise includes a Customer Success Manager and SLAs. |
| What it does | FromUsers combines surveys, unmoderated usability tests and in-product feedback in one research platform. | Great Question combines participant recruitment, research management, mixed-method studies, and an AI-powered research repository in one platform. |
Plans
FromUsers
- Coffee Plan (yearly)$8 a year
- Coffee Plan$10 a month
- Coffee Plan (monthly)$10 a month
- CustomPriced on request
- ProPrice not published
Great Question
- Self-serve$129 a month
- Self-serve (annual)$1,290 a year
- EnterprisePriced on request
In their own words
FromUsers
FromUsers is a user research platform for surveys, usability tests, and in-product feedback studies. Its visual study builder supports branching, advanced logic, randomization, random assignment, and variables without coding. Unmoderated studies can test prototypes or live products with tasks, screen recordings, spoken feedback, and structured follow-ups. Survey Lab includes multilingual setup, MaxDiff, and Conjoint. Participants can be recruited through study links, email, or the listed Prolific integration. Mobile participants can join through the FromUsers app; on-screen interactions and, when enabled with consent, face-camera recording can be captured. Figma and ProtoPie integrations and URL snapshots are listed across plans. FromUsers says it does not sell personal data or use participant recordings or responses to train unrelated general-purpose AI models. Security details include TLS 1.2+ in transit, encryption at rest, role-based access, workspace isolation, and audit logging. The Coffee Plan costs $10 a month and includes one seat, three active studies, 100 responses per study, and 20 questions per study. There is no free plan.
Great Question
Great Question has no write-up on Specifiction yet; its figures are above.