FromUsers vs Lyssna
FromUsers
fromusers.com
Lyssna
lyssna.comSide by side
| Figure | FromUsers | Lyssna |
|---|---|---|
| Price from | $0.67/mo | $166/mo |
| Free plan | — | Yes |
| Free trial | — | — |
| Open source | — | — |
| Web | Yes | Yes |
| iOS | Yes | Yes |
| Android | Yes | Yes |
| API | Yes | — |
| Plans published | 5 | 4 |
| Spec score · UX Research Software | 8.7 (#2) | 8.3 (#6) |
| Spec score · Usability Testing Software | 8.7 (#4) | 8.4 (#10) |
| Mobile testing | The site says participants can join studies using the FromUsers app, with on-screen interactions recorded and face camera recording available when enabled and consented to. | Mobile testing is listed as a beta feature on Lyssna’s platform navigation. |
| Support | The pricing table lists help-center and email support for Coffee, Pro and Custom, with priority support on Pro and Custom. | Live chat support is included on Free, while Enterprise includes priority support and security audit assistance. |
| What it does | FromUsers combines surveys, unmoderated usability tests and in-product feedback in one research platform. | Lyssna is a remote user research platform for moderated and unmoderated studies, interviews, usability tests, and surveys. |
Plans
FromUsers
- Coffee Plan (yearly)$8 a year
- Coffee Plan$10 a month
- Coffee Plan (monthly)$10 a month
- CustomPriced on request
- ProPrice not published
In their own words
FromUsers
FromUsers is a user research platform for surveys, usability tests, and in-product feedback studies. Its visual study builder supports branching, advanced logic, randomization, random assignment, and variables without coding. Unmoderated studies can test prototypes or live products with tasks, screen recordings, spoken feedback, and structured follow-ups. Survey Lab includes multilingual setup, MaxDiff, and Conjoint. Participants can be recruited through study links, email, or the listed Prolific integration. Mobile participants can join through the FromUsers app; on-screen interactions and, when enabled with consent, face-camera recording can be captured. Figma and ProtoPie integrations and URL snapshots are listed across plans. FromUsers says it does not sell personal data or use participant recordings or responses to train unrelated general-purpose AI models. Security details include TLS 1.2+ in transit, encryption at rest, role-based access, workspace isolation, and audit logging. The Coffee Plan costs $10 a month and includes one seat, three active studies, 100 responses per study, and 20 questions per study. There is no free plan.