FromUsers vs MUiQ

FromUsers is a user research platform for surveys, usability tests, and in-product feedback studies. Its visual study builder supports branching, advanced logic, randomization, random assignment, and variables without coding. Unmoderated studies can test prototypes or live products with tasks, screen recordings, spoken feedback, and structured follow-ups. Survey Lab includes multilingual setup, MaxDiff, and Conjoint. Participants can be recruited through study links, email, or the listed Prolific integration. Mobile participants can join through the FromUsers app; on-screen interactions and, when enabled with consent, face-camera recording can be captured. Figma and ProtoPie integrations and URL snapshots are listed across plans. FromUsers says it does not sell personal data or use participant recordings or responses to train unrelated general-purpose AI models. Security details include TLS 1.2+ in transit, encryption at rest, role-based access, workspace isolation, and audit logging. The Coffee Plan costs $10 a month and includes one seat, three active studies, 100 responses per study, and 20 questions per study. There is no free plan.

MUiQ is MeasuringU’s UX research platform for running usability studies, surveys, and other research methods. It supports task-based usability studies, card sorts, tree tests, click tests, website intercepts, Kano studies, and Max-Diff or conjoint studies. Researchers can review results using real-time dashboards, confidence intervals, p-values, cross-tabs, and custom graphs. Studies can be launched to online panels, and website intercepts and feedback tabs are available for recruitment. The platform offers API integration and Excel, Sheets, and CSV outputs. Recordings can be disabled to protect sensitive user information and downloaded for distribution. Some desktop web-task studies that capture URL paths, clicks, or video require Chrome or Firefox and typically the MUiQ browser extension. Mobile app studies do not require SDK integration: participants follow text or image task instructions, record their screen, and upload it. Platform Access costs $59,980 per year and includes five seats, unlimited concurrent studies, unlimited participant collection, and feature customization. Ongoing technical support, live onboarding, training, and multi-language study support are included.