FromUsers vs QuestionPunk

FromUsers is a user research platform for surveys, usability tests, and in-product feedback studies. Its visual study builder supports branching, advanced logic, randomization, random assignment, and variables without coding. Unmoderated studies can test prototypes or live products with tasks, screen recordings, spoken feedback, and structured follow-ups. Survey Lab includes multilingual setup, MaxDiff, and Conjoint. Participants can be recruited through study links, email, or the listed Prolific integration. Mobile participants can join through the FromUsers app; on-screen interactions and, when enabled with consent, face-camera recording can be captured. Figma and ProtoPie integrations and URL snapshots are listed across plans. FromUsers says it does not sell personal data or use participant recordings or responses to train unrelated general-purpose AI models. Security details include TLS 1.2+ in transit, encryption at rest, role-based access, workspace isolation, and audit logging. The Coffee Plan costs $10 a month and includes one seat, three active studies, 100 responses per study, and 20 questions per study. There is no free plan.

QuestionPunk is a survey and research platform that uses AI to draft studies, conduct adaptive interviews and organize responses into findings. Describe a research goal in plain language, and it drafts questions, their sequence and follow-up logic. Respondents can answer by text, voice or video, with follow-up questions shaped by their answers. The platform supports 130+ languages for study text and 25 for voice interviews, plus 50+ question types, including conjoint analysis, MaxDiff and concept testing. Synthetic respondents can check a survey before launch, while response screening identifies suspicious behavior. Reports combine themes, quotations, segment breakdowns and an editable narrative; data exports are available as CSV or JSON. Researchers can recruit through panel partners or use a public link or embed. It runs on web, Android, iOS and API, and lists integrations including REST API, Slack, Google Sheets and Zapier. Basic is free; Business costs $50/mo, and Enterprise pricing is custom. The pricing note lists a 14-day trial.