FromUsers vs TestingTime
FromUsers
fromusers.com
TestingTime
testingtime.comSide by side
| Figure | FromUsers | TestingTime |
|---|---|---|
| Price from | $0.67/mo | — |
| Free plan | — | — |
| Free trial | — | — |
| Open source | — | — |
| Web | Yes | Yes |
| iOS | Yes | — |
| Android | Yes | — |
| API | Yes | Yes |
| Plans published | 5 | 5 |
| Spec score · Usability Testing Software | 8.7 (#4) | 7.0 (#47) |
| Headquarters | Switzerland | Zurich, Switzerland |
| Security controls | FromUsers states that production endpoints use TLS 1.2+, stored files and databases are encrypted, and workspaces use role-based access and isolation. | TestingTime says it uses Cloudflare to protect its website from DDoS attacks and Fingerprint to help prevent fraud, detect bots, and uniquely identify test-user accounts. |
| Support | The pricing table lists help-center and email support for Coffee, Pro and Custom, with priority support on Pro and Custom. | Private Pool subscriptions include a dedicated Customer Success Manager, and TestingTime says it provides quarterly reviews to help customers improve their pool experience. |
Plans
FromUsers
- Coffee Plan (yearly)$8 a year
- Coffee Plan$10 a month
- Coffee Plan (monthly)$10 a month
- CustomPriced on request
- ProPrice not published
TestingTime
- Pay per orderPrice not published
- Private PoolPrice not published
- Public Pool AdvancedPrice not published
- Public Pool BasicPrice not published
- Public Pool ProPrice not published
In their own words
FromUsers
FromUsers is a user research platform for surveys, usability tests, and in-product feedback studies. Its visual study builder supports branching, advanced logic, randomization, random assignment, and variables without coding. Unmoderated studies can test prototypes or live products with tasks, screen recordings, spoken feedback, and structured follow-ups. Survey Lab includes multilingual setup, MaxDiff, and Conjoint. Participants can be recruited through study links, email, or the listed Prolific integration. Mobile participants can join through the FromUsers app; on-screen interactions and, when enabled with consent, face-camera recording can be captured. Figma and ProtoPie integrations and URL snapshots are listed across plans. FromUsers says it does not sell personal data or use participant recordings or responses to train unrelated general-purpose AI models. Security details include TLS 1.2+ in transit, encryption at rest, role-based access, workspace isolation, and audit logging. The Coffee Plan costs $10 a month and includes one seat, three active studies, 100 responses per study, and 20 questions per study. There is no free plan.
TestingTime
TestingTime has no write-up on Specifiction yet; its figures are above.