FromUsers vs UXprobe
FromUsers
fromusers.comUXprobe
uxpro.beSide by side
| Figure | FromUsers | UXprobe |
|---|---|---|
| Price from | $0.67/mo | — |
| Free plan | — | — |
| Free trial | — | Yes |
| Open source | — | — |
| Web | Yes | Yes |
| Windows | — | Yes |
| macOS | — | Yes |
| iOS | Yes | Yes |
| Android | Yes | Yes |
| API | Yes | — |
| Plans published | 5 | 1 |
| Spec score · Usability Testing Software | 8.7 (#4) | 7.4 (#40) |
| Compliance | FromUsers states that it is built in Switzerland and is aligned with the Swiss FADP and, where applicable, GDPR. | The data safety document describes Google App Engine’s ISO 27001 certification and EU data protection options including model contract clauses and a data processing amendment. |
| Headquarters | Switzerland | Wommelgem, Belgium |
| Intended users | The homepage says FromUsers is built for UX researchers, market researchers, and product teams. | UXpro describes its team as UX experts and says it helps teams improve websites, apps, and software through user research, prototyping, usability testing, and UX audits. |
| Mobile testing | The site says participants can join studies using the FromUsers app, with on-screen interactions recorded and face camera recording available when enabled and consented to. | For mobile app tests, the maker describes using a separate Android app or QuickTime for iOS, with iPhone testing requiring a Mac. |
| Security | The privacy policy lists TLS 1.2+ encryption in transit, encryption at rest, role-based access controls, workspace isolation, and audit logging. | UXprobe’s data safety document says its SaaS runs on Google App Engine and customer data is stored on that platform. |
| Support | The pricing table lists help-center and email support for Coffee, Pro and Custom, with priority support on Pro and Custom. | UXpro lists [email protected] as its contact email for UXprobe inquiries. |
Plans
FromUsers
- Coffee Plan (yearly)$8 a year
- Coffee Plan$10 a month
- Coffee Plan (monthly)$10 a month
- CustomPriced on request
- ProPrice not published
In their own words
FromUsers
FromUsers is a user research platform for surveys, usability tests, and in-product feedback studies. Its visual study builder supports branching, advanced logic, randomization, random assignment, and variables without coding. Unmoderated studies can test prototypes or live products with tasks, screen recordings, spoken feedback, and structured follow-ups. Survey Lab includes multilingual setup, MaxDiff, and Conjoint. Participants can be recruited through study links, email, or the listed Prolific integration. Mobile participants can join through the FromUsers app; on-screen interactions and, when enabled with consent, face-camera recording can be captured. Figma and ProtoPie integrations and URL snapshots are listed across plans. FromUsers says it does not sell personal data or use participant recordings or responses to train unrelated general-purpose AI models. Security details include TLS 1.2+ in transit, encryption at rest, role-based access, workspace isolation, and audit logging. The Coffee Plan costs $10 a month and includes one seat, three active studies, 100 responses per study, and 20 questions per study. There is no free plan.
UXprobe
UXprobe is an online usability testing service for teams investigating website usability and gathering qualitative information about customer performance and satisfaction. Teams define tasks and questions, share a test link with participants, then review recorded sessions and dashboards. Participants can begin without downloading additional software. During tests, UXprobe records screens and webcams alongside answers to contextualized questions. Its dashboard presents UX metrics, graphs, and charts. The service can be used to test websites, apps, software, and prototypes accessible through a URL, with moderated and unmoderated sessions. For mobile app tests, UXpro describes using a separate Android app or QuickTime for iOS; iPhone testing requires a Mac. The listed platforms are Android, iOS, macOS, web, and Windows. A UXpro case study says UXprobe connects to REST services and works with existing tools and NLP services. Its SaaS runs on Google App Engine, and access to reports is through Google accounts, which support two-factor authentication. The Free trial plan is free and includes 10 videos without requiring a credit card.