| Price from | $25/mo | $25/mo |
| Free plan | — | — |
| Free trial | Yes | — |
| Open source | — | — |
| Web | Yes | — |
| Windows | Yes | — |
| macOS | Yes | — |
| iOS | Yes | — |
| Android | Yes | — |
| API | Yes | Yes |
| Plans published | 3 | 3 |
| Spec score · Email clients | 9.3 (#3) | 7.4 (#114) |
| Spec score · AI Customer Service Software | 9.1 (#1) | 7.1 (#28) |
| Spec score · Customer Service - Midmarket Software | 9.2 (#1) | 7.1 (#23) |
| Spec score · Ticketing Software | 9.1 (#1) | 7.1 (#24) |
| Spec score · Help desk software | 9.2 (#4) | 7.2 (#79) |
| Spec score · Customer Service - Enterprise Software | 9.1 (#2) | 7.1 (#19) |
| Spec score · Email Collaboration Software | 9.2 (#3) | 7.2 (#22) |
| Spec score · Shared Inbox Software | 9.2 (#4) | 7.2 (#28) |
| Included agent seats | 10 | 2 |
| API access | Yes | Yes |
| Customer portal | Yes | Yes |
| Free plan | No | Yes |
| Help center | Yes | Yes |
| Shared inbox | Yes | Yes |
| SLA management | Yes | Yes |
| Paid from | 25 | 25 |
| Ticket automation | Yes | Yes |