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SPECIFICTION
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Front vs Hiver

Front

front.com

Hiver

hiverhq.com

Side by side

FigureFrontHiver
Price from$25/mo$25/mo
Free plan——
Free trialYes—
Open source——
WebYes—
WindowsYes—
macOSYes—
iOSYes—
AndroidYes—
APIYesYes
Plans published33
Spec score · Email clients9.3 (#3)7.4 (#114)
Spec score · AI Customer Service Software9.1 (#1)7.1 (#28)
Spec score · Customer Service - Midmarket Software9.2 (#1)7.1 (#23)
Spec score · Ticketing Software9.1 (#1)7.1 (#24)
Spec score · Help desk software9.2 (#4)7.2 (#79)
Spec score · Customer Service - Enterprise Software9.1 (#2)7.1 (#19)
Spec score · Email Collaboration Software9.2 (#3)7.2 (#22)
Spec score · Shared Inbox Software9.2 (#4)7.2 (#28)
Included agent seats102
API accessYesYes
Customer portalYesYes
Free planNoYes
Help centerYesYes
Shared inboxYesYes
SLA managementYesYes
Paid from2525
Ticket automationYesYes

Plans

Front

  • Starter$25 a month
  • Professional$65 a month
  • Enterprise$105 a month

Front pricing →

Hiver

  • Growth$25 a month
  • Pro$55 a month
  • Elite$85 a month

Hiver pricing →

In their own words

Front

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Hiver

Hiver has no write-up on Specifiction yet; its figures are above.

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