Front vs Sugar Serve
Front
front.comSugar Serve
sugarcrm.comSide by side
| Figure | Front | Sugar Serve |
|---|---|---|
| Price from | $25/mo | — |
| Free plan | — | — |
| Free trial | Yes | — |
| Open source | — | — |
| Web | Yes | Yes |
| Windows | Yes | — |
| macOS | Yes | — |
| iOS | Yes | Yes |
| Android | Yes | Yes |
| API | Yes | Yes |
| Plans published | 3 | 3 |
| Spec score · Help desk software | 9.2 (#4) | 8.5 (#25) |
| API access | Yes | Yes |
| Customer portal | Yes | Yes |
| Founded | 2013 | 2004 |
| Free plan | No | No |
| Help center | Yes | Yes |
| Integrations | Front says it offers more than 160 integrations and lists Salesforce, Pipedrive, Jira, Asana, Trello, GitHub and Zapier among supported connections. | Sugar supports native connectors and marketplace add-ons, with integrations for ERP and other back-office systems. |
| Rating on Apple App Store | 3.3 out of 5 from 199 ratings | 4.0 out of 5 from 76 ratings |
| Rating on Capterra | 4.5 out of 5 from 289 reviews | 5.0 out of 5 from 1 review |
| Rating on G2 | 4.6 out of 5 from 2,518 reviews | 4.5 out of 5 from 37 reviews |
| Rating on Google Play | 2.8 out of 5 from 512 reviews | 3.7 out of 5 from 458 reviews |
| Rating on Trustpilot | 1.8 out of 5 from 297 reviews | 1.5 out of 5 from 146 reviews |
| Rating on TrustRadius | 9.2 out of 10 from 119 reviews | 9.0 out of 10 from 3 reviews |
| SLA management | Yes | Yes |
| Ticket automation | Yes | Yes |
Plans
Sugar Serve
- ServePrice not published
- Sugar Serve (G-Cloud reseller listing)£64 a month
- Sugar Serve$80 a month
In their own words
Sugar Serve
Sugar Serve has no write-up on Specifiction yet; its figures are above.