Frontdesk Self-Guided Tours vs Tour24

Frontdesk Self-Guided Tours is a scheduling and access service for self-guided apartment visits. It operates on Android, iOS, web, and through an API, and is intended for multifamily operators, lease-up and stabilized properties, BTR and SFR portfolios, student housing, senior living, and affordable or LIHTC communities. Operators configure tour windows by community and can offer single-unit or multi-unit tours. Before access is issued, prospects can upload identification for OCR validation, complete selfie identity matching, and undergo pre-screening. Verified visitors receive time-bounded smart-lock credentials by SMS or mobile app; voice instructions provide a backup when SMS delivery fails. Scheduling can synchronize with Google Calendar, Outlook, and PMS calendars. Listed lock integrations include PointCentral, Latch, Schlage, Yale, and ButterflyMX, while listed property connections include Yardi, RealPage, Entrata, AppFolio, Buildium, ResMan, Knock CRM, Rent Manager, MRI Software, DoorLoop, TenantCloud, RentVine, and Funnel CRM. In-tour SMS help, feedback surveys, application nudges, and lost-reason capture extend beyond access. Data is encrypted with AES-256 at rest and TLS 1.2+ in transit. Business-in-a-Box costs $99 a month, or $79/mo billed annually, with a 7-day trial and no credit card required.

Tour24 provides self-guided tours of multifamily properties, allowing prospective renters to visit units on their own schedule. Its platform supports signup, scheduling, touring, and applications while keeping leasing staff informed. Phone-guided tours can follow a planned route or let visitors explore freely, with prerecorded messages that respond to the camera feed. Smart lock integration gives visitors phone access to properties and units at tour time; Tour24 says prospects complete ID verification during their first tour. Visitors can ask questions and submit feedback in the app, then apply and start leasing there. TourNow allows an on-demand tour to begin at a property without an appointment. For teams, Tour24 Explore provides tour management and performance analytics, while Vacant Unit Management supports changing tour paths, directions, and beacons. ToriAI captures tour interactions as leasing intelligence. Renters can schedule through Zillow, with leads flowing to existing CRM or PMS integrations. Tour24 serves multifamily owners and operators. It runs on Android, iOS, web, and API platforms; the App Store listing supports iPhone and iPad and requires iOS 15.1 or later for iPhone. Pricing is on request.