Tour24
tour24.io
What it is
Tour24 provides self-guided tours of multifamily properties, allowing prospective renters to visit units on their own schedule. Its platform supports signup, scheduling, touring, and applications while keeping leasing staff informed. Phone-guided tours can follow a planned route or let visitors explore freely, with prerecorded messages that respond to the camera feed. Smart lock integration gives visitors phone access to properties and units at tour time; Tour24 says prospects complete ID verification during their first tour. Visitors can ask questions and submit feedback in the app, then apply and start leasing there. TourNow allows an on-demand tour to begin at a property without an appointment. For teams, Tour24 Explore provides tour management and performance analytics, while Vacant Unit Management supports changing tour paths, directions, and beacons. ToriAI captures tour interactions as leasing intelligence. Renters can schedule through Zillow, with leads flowing to existing CRM or PMS integrations. Tour24 serves multifamily owners and operators. It runs on Android, iOS, web, and API platforms; the App Store listing supports iPhone and iPad and requires iOS 15.1 or later for iPhone. Pricing is on request.
Spec sheet
- What it does
- Tour24 provides self-guided tours of multifamily properties so prospective renters can visit units on their own schedule.Read 3 Oct 2026 · tour24.io
- API
- Tour24 publishes a client API that uses token-based authentication with a client identifier and API key.Read 3 Oct 2026 · apidocs.tour24.io
- Integrations
- Tour24 lists integrations with Engrain, Funnel, Yardi, Entrata, RealPage, EliseAI, and Brivo.Read 3 Oct 2026 · tour24.io
- Support
- Tour24 lists renter support at [email protected] and 888-297-7411.Read 3 Oct 2026 · tour24.io
- Headquarters
- Medfield, Massachusetts, United StatesRead 28 Sep 2026 · tour24.io
- Founded
- 2020Read 28 Sep 2026 · tour24.io
- Access
- Visitors can use smart lock integration from their phone to access the property and unit at tour time.Read 3 Oct 2026 · tour24.io
- Admin portal
- Tour24 Explore is an admin portal for tour management and performance analytics.Read 3 Oct 2026 · tour24.io
- Availability
- The App Store listing identifies the Tour24 app as available for iPhone and iPad and requires iOS 15.1 or later for iPhone.Read 3 Oct 2026 · apps.apple.com
- Guided tours
- Phone-guided tours can follow a planned path or let visitors explore freely, with prerecorded messages that respond to the camera feed.Read 3 Oct 2026 · tour24.io
- ID verification
- The site says prospects complete ID verification during their first tour.Read 3 Oct 2026 · tour24.io
- Information collected
- The privacy policy says Tour24 may collect ID information for verification and location information, including rooms and amenity spaces visited via Bluetooth beacons.Read 3 Oct 2026 · tour24.io
- Security and privacy
- Tour24 says it uses reasonable organizational, administrative, and technical measures to protect personal information, but does not guarantee complete internet security.Read 3 Oct 2026 · tour24.io
- ToriAI
- ToriAI captures real-time data during tours to turn visitor interactions into leasing intelligence.Read 3 Oct 2026 · tour24.io
- Tour engagement
- Prospects can submit feedback and ask questions in the app while touring, then apply and start leasing from the app.Read 3 Oct 2026 · tour24.io
- Tour flow
- The platform supports renter signups, tour scheduling, touring, and applications, keeping leasing staff informed through the process.Read 3 Oct 2026 · tour24.io
- Tour management
- Tour24 Explore provides an admin portal for tour management, performance analytics, and real-time dashboards.Read 3 Oct 2026 · tour24.io
- Tour workflow
- The platform supports tour registration, scheduling, touring, and applying in one place.Read 3 Oct 2026 · tour24.io
- TourNow
- TourNow lets prospects begin an on-demand tour when they arrive at a property without an appointment.Read 3 Oct 2026 · tour24.io
- Unit management
- Vacant Unit Management lets teams add or remove units from tour paths, customize directions, and assign beacons.Read 3 Oct 2026 · tour24.io
- Vacant Unit Management
- VUM lets leasing teams add or remove units from tour paths, customize directions, and assign beacons for wayfinding.Read 3 Oct 2026 · tour24.io
- Who it serves
- Tour24 describes its platform as serving multifamily owners and operators and helping prospective renters tour properties.Read 3 Oct 2026 · tour24.io
- Zillow integration
- Renters can schedule a self-guided tour from Zillow, and leads flow into a property’s existing CRM or PMS integration.Read 3 Oct 2026 · tour24.io
Plans and prices
Strong points and limits
Strong points
- Supports signup, scheduling, tours, and applications.
- Smart lock access from visitors’ phones.
- On-demand tours can start without an appointment.
- Tour management and performance analytics in Explore.
- Tour scheduling is available through Zillow.
Limits
- Pricing is on request.
- The iPhone app requires iOS 15.1 or later.
- Tour24 says it cannot guarantee complete internet security.
Who it suits
Tour24 is for multifamily owners and operators managing self-guided property tours, and for prospective renters who want to tour units independently. Its admin tools also suit leasing teams managing tour paths and performance.
Verdict
Tour24 connects renter visits with tour management and leasing workflows, including on-demand tours and Zillow scheduling. Its pricing is not public, and the iPhone app has a stated minimum iOS version.
Where Specifiction places it
- Rental Property Showing Software#12 of 257.6