Latch Viewing Management vs Tour24

Latch Viewing Management is a web workflow for scheduling property viewings, sending reminders, and recording outcomes. Applicants choose a slot through a shared booking flow, with availability synchronizing in real time with Google or Outlook calendars. Latch describes automated reminders 24 and two hours before a viewing, with confirmations sent by email and SMS. Teams can collect structured feedback and track outcomes such as attended, no-show, applied, and declined. Reporting covers booked, attended, and applied rates by property, as well as pipeline activity across properties. Viewings can be assigned to team members or external agents, and applicant communications can be logged on a timeline. Latch says viewing data is encrypted at rest and in transit, with role-based access, consent-aware communication history, and an audit trail. Basic is free forever and includes three leases, 20 documents, five standard reports monthly, and one user. Pro is £20 per month with eight leases included and £1 per extra lease. The site's App Store and Google Play offerings are labeled coming soon.

Tour24 provides self-guided tours of multifamily properties, allowing prospective renters to visit units on their own schedule. Its platform supports signup, scheduling, touring, and applications while keeping leasing staff informed. Phone-guided tours can follow a planned route or let visitors explore freely, with prerecorded messages that respond to the camera feed. Smart lock integration gives visitors phone access to properties and units at tour time; Tour24 says prospects complete ID verification during their first tour. Visitors can ask questions and submit feedback in the app, then apply and start leasing there. TourNow allows an on-demand tour to begin at a property without an appointment. For teams, Tour24 Explore provides tour management and performance analytics, while Vacant Unit Management supports changing tour paths, directions, and beacons. ToriAI captures tour interactions as leasing intelligence. Renters can schedule through Zillow, with leads flowing to existing CRM or PMS integrations. Tour24 serves multifamily owners and operators. It runs on Android, iOS, web, and API platforms; the App Store listing supports iPhone and iPad and requires iOS 15.1 or later for iPhone. Pricing is on request.