FrontDesk vs Practice Front
FrontDesk
frontdesk.care
Practice Front
kiwihealth.comSide by side
| Figure | FrontDesk | Practice Front |
|---|---|---|
| Price from | $299/mo | $49/mo |
| Free plan | Yes | Yes |
| Free trial | Yes | Yes |
| Open source | — | — |
| Web | Yes | Yes |
| API | Yes | — |
| Plans published | 5 | 3 |
| Spec score · Medical Website Builders | 8.9 (#3) | 8.5 (#6) |
| Documentation | The help center organizes articles across onboarding, calling, scheduling, patient engagement, notes, billing, telehealth, analytics, security, integrations and troubleshooting. | The public help center provides a Practice Front FAQ folder with setup, SEO, responsiveness, supported providers, payments, content, customization and editing articles. |
| Rating on Trustpilot | 3.4 out of 5 from 19 reviews. | 2.5 out of 5 from 14 reviews |
| Security | FrontDesk states that it is HIPAA compliant and SOC 2 Type II certified, with TLS 1.3 encryption in transit and AES-256 encryption at rest. | Kiwi Health support says its platform uses encryption for patient communications and is compliant with HIPAA regulations and other industry standards. |
| Support | The contact page lists email support at [email protected] and a stated response time of 24–48 hours. | The pricing page lists a help center and email support, with prioritized support and dedicated online support sessions among plan support options. |
| What it does | FrontDesk provides an AI receptionist for healthcare and service practices that answers calls, schedules appointments, sends texts, records calls and handles patient inquiries. | Practice Front is Kiwi Health’s no-code medical website builder for healthcare practitioners, intended to create a practice website without technical expertise. |
Plans
FrontDesk
- FreeFree
- Free planFree
- Pro$299 a month
- Elite$599 a month
- EnterprisePriced on request
In their own words
FrontDesk
FrontDesk offers healthcare practices a website on their own domain, with practice-specific content and online booking on every page. It generates pages and copy from practice details for review before publication, and connects scheduling to real-time availability in the FrontDesk calendar. Templates are listed for veterinary, dental, med spa, therapy, and home care practices, with additional specialties including primary care, pediatrics, and chiropractic. FrontDesk says practices own their domain, content, and site and can leave with them. Its broader platform also lists a 24/7 AI receptionist, appointment booking, two-way texting, call analytics, reminders, intake forms, and team management. FrontDesk states that it is HIPAA compliant and SOC 2 Type II certified; a signed BAA is included with all plans before patient data is processed. The free plan includes a booking page and basic dashboard. Pro costs $299 a month, and new signups receive a 14-day Pro trial with no credit card required to start free.
Practice Front
Practice Front is a web-based medical website builder for healthcare practitioners who want to create a practice site without coding or design expertise. Its setup is described as taking under 10 minutes. Providers can present bios, qualifications, clinical approaches, specialties, services, pricing, payment options, and accepted insurance. The site supports appointment booking, contact details, and map integration. SEO modules are included, and the LocalSEO+ option automates keyword optimization and profile updates. Practice Front connects with healthcare channels including Open Path, WebMD, and Psychology Today. The free plan includes the website builder and two basic channels, WebMD and Nextdoor. Essential costs $39 a month with yearly billing; Growth costs $80 a month with yearly billing. Premium local SEO and virtual contact forms are listed as paid features. Kiwi Health says patient communications use encryption and that its platform complies with HIPAA regulations and other industry standards.