FrontLobby vs RentSafe
FrontLobby
frontlobby.com
RentSafe
rentsafe.leaseSide by side
| Figure | FrontLobby | RentSafe |
|---|---|---|
| Price from | $1.66/mo | Free |
| Free plan | Yes | Yes |
| Free trial | — | — |
| Open source | — | — |
| Web | Yes | Yes |
| API | Yes | — |
| Plans published | 10 | 2 |
| Spec score · Tenant Screening Software | 8.1 (#7) | 7.9 (#9) |
| Founded | 2018 | 2018 |
| Purpose | FrontLobby provides landlords and property managers tenant screening, rent reporting, and debt reporting tools. | RentSafe is an online tenant-screening platform for property managers, landlords, and renters. |
| Screening reports | Its screening platform combines credit data, background information, and verified Tenant Records from Landlord Credit Bureau. | Background checks include a full credit report, national eviction search, and national criminal background check. |
| Security | Its Security Policy says HTTPS traffic uses TLS encryption, passwords are hashed with bcrypt, and customer data is stored on AWS with encryption at rest through Amazon RDS. | RentSafe says it maintains physical, electronic, and procedural safeguards against loss, theft, unauthorized access, destruction, misuse, and modification of personal information. |
| Support | FrontLobby lists support by email, callback request, live chat in the account, and a Help Center with guides, videos, and articles. | RentSafe lists support contact details at 920 I Street NW #705, Washington, D.C., and telephone 202-494-1792. |
Plans
FrontLobby
- Free Basic MembershipFree
- Credit Report — Premium$14.99, paid once
- Premium Membership$19.92 a year
- Applicant-Pay Credit Report$19.99, paid once
- Credit Report — Basic$19.99, paid once
- Tenant Screening Bundle — Premium$29.99, paid once
- Applicant-Pay Tenant Screening Bundle$39.99, paid once
- Tenant Screening Bundle — Basic$39.99, paid once
- Debt Reporting — Premium$99.99, paid once
- Debt Reporting — Basic$199.99, paid once
In their own words
FrontLobby
FrontLobby provides landlords and property managers with tenant screening, rent reporting, and debt reporting tools. Its screening combines credit data, background information, and verified Tenant Records from Landlord Credit Bureau; the US screening page identifies TransUnion as the credit screening provider. Most screening reports are said to be available within five minutes, though package choice and identity verification or consent steps can affect timing. Landlords submit applicant information and obtain required consent before reviewing results online. Screening can be paid for by the landlord or applicant, and does not require a subscription. The free Basic Membership includes property and lease management, Tenant Records, tools and resources, marketplace access, and pay-as-you-go screening and debt reporting. One-time screening options are listed from $14.99 to $39.99, while debt reporting is listed at $99.99 or $199.99 per once. Premium Membership costs $19.92 per year and includes rent reporting for 20 leases, discounts on screening and debt reporting, and one-on-one setup and support. Larger portfolios can access bulk screening, integrations, API access, dedicated support, volume pricing, and customizable packages.
RentSafe
RentSafe is a web-based tenant-screening platform for property managers, landlords, and renters. Property managers can create customized rental applications and separate links for each property, then view applications and real-time results in a centralized dashboard. Screening reports include a full credit report, national eviction search, and national criminal background check; RentSafe partners with TransUnion for credit reporting. It says checks are processed instantly, with results reaching the dashboard within seconds. The credit inquiry is soft and does not affect an applicant’s credit score. Renters can submit applications, upload documents, invite roommates, and follow application status through the portal. Managers can start screening after account creation without credentialing. The Property Manager plan is free and lists unlimited applications. A renter application costs $45, paid once for each adult applicant and includes one application report. RentSafe does not make application decisions: landlords or property managers decide whether to approve applicants.