Full Fabric vs Gecko
Full Fabric
fullfabric.com
Gecko
geckoengage.comSide by side
| Figure | Full Fabric | Gecko |
|---|---|---|
| Price from | €1,000/mo | — |
| Free plan | — | — |
| Free trial | — | — |
| Open source | — | — |
| Web | Yes | Yes |
| iOS | — | Yes |
| Android | — | Yes |
| API | Yes | Yes |
| Plans published | 1 | 0 |
| Spec score · CRM for Higher Education Software | 7.3 (#8) | 7.5 (#6) |
| Spec score · Student Recruitment Software | 7.3 (#17) | 7.6 (#14) |
| Founded | 2011 | 2012 |
| Integrations | Named integrations include HubSpot, Salesforce, and Microsoft Dynamics; the platform also provides a REST API using JSON and allows up to 5,000 requests per hour. | Gecko’s own materials describe integrations with Slate, Salesforce, Ellucian, Microsoft Dynamics 365, HubSpot, Unibuddy and Recruit CRM, as well as webhooks and SFTP. |
| Reporting | Reporting includes funnel conversion dashboards, cohort and enrolment forecasting, and recruitment performance by source and programme. | Gecko offers cross-module analytics, customizable reports, event metrics, communication tracking, and scheduled report delivery and exports. |
| Security | Full Fabric states that it uses AWS hosting, encrypts data in transit and at rest, and maintains ISO/IEC 27001:2022 certification for its information security management system. | Gecko reported renewing ISO 27001:2022 certification, completing an annual SOC 2 Type 2 audit and penetration testing, and updating its VPAT against WCAG 2.2 AA. |
| Support | Full Fabric describes implementation as a separate one-off fee scoped to the institution and billed on a time-and-materials basis; its pricing page offers Basic, Premium, or Enterprise support plans. | Gecko describes hands-on onboarding, on-site training, documentation, live sessions, self-serve resources, and in-platform support. |
Plans
In their own words
Full Fabric
Full Fabric has no write-up on Specifiction yet; its figures are above.
Gecko
Gecko is a student engagement CRM for higher education, bringing student conversations, data, and touchpoints together. Its platform includes chat, texting, email, calling, events, contact management, forms, workflows, student portals, AI, and reporting. A shared inbox brings email, text, chat, and social messages together, with tools to assign conversations, add internal notes, and use canned responses. Workflows can use event or scheduled triggers, conditional paths, and connections to external systems through webhooks and APIs. The AI chatbot provides automated support across web, social, and SMS, with complex queries handed to human agents. Other AI capabilities include sentiment analysis, automatic tagging, summaries, and support for over 50 languages. Reporting includes customizable reports, event metrics, communication tracking, and scheduled delivery and exports. Gecko identifies Slate, Salesforce, and Ellucian as systems it works alongside; its Salesforce integration supports two-way API data exchange. Its audience includes admissions, student services, international recruitment, career services, graduate admissions, community colleges, and online education teams. Pricing is on request, and Gecko offers a free 30-minute demo, not described as a product trial.