FullSession vs OpenReplay
FullSession
fullsession.io
OpenReplay
openreplay.comSide by side
| Figure | FullSession | OpenReplay |
|---|---|---|
| Price from | $49/mo | Free |
| Free plan | Yes | Yes |
| Free trial | Yes | Yes |
| Open source | — | — |
| Web | Yes | Yes |
| iOS | Yes | Yes |
| Android | Yes | Yes |
| API | Yes | Yes |
| Self-hosted | — | Yes |
| Plans published | 7 | 4 |
| Spec score · Session Replay Software | 9.2 (#3) | 8.7 (#11) |
| Integrations | Native connectors are listed for HubSpot, Intercom, Segment, Optimizely, Zapier and Shopify; BigCommerce connectors and other integrations can be built on request. | OpenReplay can pull backend logs from Sentry and Datadog, connect Redux and Vuex state libraries, and create Jira or GitHub tickets while sharing through Slack. |
| Privacy controls | Masking and blocking occur in the visitor browser before capture so protected values are not sent to FullSession. | Private mode obscures text and DevTools data by default, and field-level sanitization can prevent sensitive data capture. |
| Security | The security page lists TLS 1.2+ in transit, encryption at rest, tenant segregation, SSO and MFA for admin access, and role-based least privilege. | OpenReplay states that its cloud service is SOC 2 Type II compliant and maintains administrative, physical and technical safeguards. |
| Session replay | The tracker records DOM changes, clicks, taps, scrolling, navigation, console errors and network requests for replay. | It reconstructs users’ visual experiences, including DOM structure, clicks, scrolls, inputs and page changes. |
| Support | The pricing page lists a dedicated onboarding specialist for Professional and Enterprise, and priority support and an SLA for Enterprise. | The Open-Source plan provides community support through GitHub and Slack, while Enterprise includes dedicated support and onboarding architecture services. |
Plans
FullSession
- FreeFree
- Free (web)Free
- Growth$49 a month
- Growth (web, 10,000 sessions/mo)$49 a month
- Professional$349 a month
- Professional (web, 100,000 sessions/mo)$349 a month
- EnterprisePriced on request
OpenReplay
- Open-SourceFree
- ServerlessPrice not published
- Dedicated$199 a month
- EnterprisePriced on request
In their own words
FullSession
FullSession is a digital experience intelligence platform that connects user behavior, friction, and feedback across web and mobile. It provides session replay and live viewing; mobile sessions can show screens, gestures, logs, errors, and network activity. Analytics include heatmaps, funnels, user journeys, goals and conversions, dashboards, form analytics, and frustration signals. Lift AI ranks issues by predicted business impact, estimates conversion lift, and measures results against a baseline after release. Named integrations and installation routes include HubSpot, Intercom, Segment, Optimizely, Zapier, Shopify, BigCommerce, Wix, WordPress, and Google Tag Manager. FullSession says sensitive inputs are masked and blocked in the visitor’s browser before reaching its service. Its security information lists TLS 1.2+ in transit, encryption at rest, tenant separation, SSO and MFA for administrators, and role-based access. Free includes 1,000 sessions per month, two seats, one domain, and 30 days of retention; Lift AI is excluded. Growth costs $49 a month and includes a 14-day free trial.
OpenReplay
OpenReplay has no write-up on Specifiction yet; its figures are above.