FullSession vs Zoho PageSense
FullSession
fullsession.io
Zoho PageSense
zoho.comSide by side
| Figure | FullSession | Zoho PageSense |
|---|---|---|
| Price from | $49/mo | $20/mo |
| Free plan | Yes | Yes |
| Free trial | Yes | Yes |
| Open source | — | — |
| Web | Yes | Yes |
| iOS | Yes | Yes |
| Android | Yes | Yes |
| API | Yes | Yes |
| Plans published | 7 | 3 |
| Spec score · Session Replay Software | 9.2 (#3) | 8.6 (#12) |
| Analytics | Its feature set includes heatmaps, funnels, user journeys, goals and conversions, dashboards, form analytics, and frustration signals. | Web analytics reports include real-time data, report segmentation and filtering, data visualization, conversion-cycle tracking, and Zia insights. |
| Heatmaps | Heatmaps visualize clicks, scrolling and interaction concentration on individual pages. | Heatmaps visualize visitor clicks, scrolling and engagement on page elements. |
| Integrations | Native connectors are listed for HubSpot, Intercom, Segment, Optimizely, Zapier and Shopify; BigCommerce connectors and other integrations can be built on request. | Listed integrations include OpenAI, Zapier, Google Analytics, Google Tag Manager, Google Ads, Mixpanel, KISSmetrics, Intercom and multiple Zoho applications. |
| Praise: ease of use | The sole G2 reviewer praised simple implementation and ease of use, including alerts for failed-payment pages. | Independent reviewers repeatedly describe setup, HTML integration, reports, heatmaps and recordings as easy to use. |
| Privacy | FullSession says sensitive inputs are masked and blocked in the visitor’s browser before protected values reach its service. | Session recordings mask keystrokes and inputs by default, and users can mask selected page elements and areas. |
| Privacy controls | Masking and blocking occur in the visitor browser before capture so protected values are not sent to FullSession. | The product offers IP anonymization, cookie-consent settings, role controls, audit logs and masking of sensitive recording fields and keystrokes. |
| Rating on Capterra | 0.0 out of 5 from 0 reviews. | 4.5 out of 5 from 17 reviews |
| Rating on G2 | 5 out of 5 from 1 review; G2 says there are not enough reviews to provide buying insight. | 4.1 out of 5 from 38 reviews |
| Rating on GetApp | 0.0 out of 5 from 0 reviews. | 4.5 out of 5 from 17 reviews |
| Support | The pricing page lists a dedicated onboarding specialist for Professional and Enterprise, and priority support and an SLA for Enterprise. | The pricing page directs customers to the support center, [email protected], and community forums. |
Plans
FullSession
- FreeFree
- Free (web)Free
- Growth$49 a month
- Growth (web, 10,000 sessions/mo)$49 a month
- Professional$349 a month
- Professional (web, 100,000 sessions/mo)$349 a month
- EnterprisePriced on request
Zoho PageSense
- Forever FreeFree
- Professional$20 a month
- Enterprise$49 a month
In their own words
FullSession
FullSession is a digital experience intelligence platform that connects user behavior, friction, and feedback across web and mobile. It provides session replay and live viewing; mobile sessions can show screens, gestures, logs, errors, and network activity. Analytics include heatmaps, funnels, user journeys, goals and conversions, dashboards, form analytics, and frustration signals. Lift AI ranks issues by predicted business impact, estimates conversion lift, and measures results against a baseline after release. Named integrations and installation routes include HubSpot, Intercom, Segment, Optimizely, Zapier, Shopify, BigCommerce, Wix, WordPress, and Google Tag Manager. FullSession says sensitive inputs are masked and blocked in the visitor’s browser before reaching its service. Its security information lists TLS 1.2+ in transit, encryption at rest, tenant separation, SSO and MFA for administrators, and role-based access. Free includes 1,000 sessions per month, two seats, one domain, and 30 days of retention; Lift AI is excluded. Growth costs $49 a month and includes a 14-day free trial.
Zoho PageSense
Zoho PageSense is a no-code platform for analyzing site metrics, testing changes, and improving conversions. Its web analytics include real-time reports, segmentation, filtering, data visualization, conversion-cycle tracking, and Zia insights. Heatmaps, session recordings, form analytics, and funnel analysis help identify visitor behavior and drop-offs. Testing options include A/B tests, split URL tests, and server-side full-stack tests. PageSense also offers polls, pop-ups, and web and mobile push notifications. Its Android and iOS SDKs support app interaction tracking, in-app events, and push notifications. A Chrome extension lets users create and manage experiments in the browser. Integrations include Zapier, Google Ads, Intercom, Zoho Sites, Zoho SalesIQ, Zoho Forms, Zoho Commerce, and Zoho Desk. Session recordings mask keystrokes and inputs by default, and users can mask selected page areas. The Forever Free plan costs nothing and includes 5,000 monthly tracked users, one project, one month of data retention, and five goals. A 15-day trial offers full feature access, 5,000 monthly tracked users, and three projects, with no credit card required. If a plan's tracked-user allowance is exceeded, experiments pause while configurations and reports remain accessible.