Fullstory vs LogRocket
Fullstory
fullstory.com
LogRocket
logrocket.comSide by side
| Figure | Fullstory | LogRocket |
|---|---|---|
| Price from | Free | $176/mo |
| Free plan | Yes | — |
| Free trial | Yes | Yes |
| Open source | — | — |
| Web | Yes | Yes |
| iOS | Yes | Yes |
| Android | Yes | Yes |
| API | Yes | Yes |
| Self-hosted | — | Yes |
| Plans published | 6 | 3 |
| Spec score · Heatmap and session replay tools | 9.0 (#9) | 8.8 (#11) |
| Spec score · Session Replay Software | 8.9 (#5) | 8.7 (#9) |
| Spec score · Behavior Analytics | 8.9 (#5) | 8.6 (#9) |
| Spec score · Customer Analytics Software | 8.8 (#5) | 8.5 (#7) |
| Spec score · Customer Service Screen Recording Software | 8.8 (#3) | 8.6 (#5) |
| Free plan | Yes | No |
| Integrations | Fullstory offers an out-of-the-box partner ecosystem, an open API, webhooks, JavaScript and HTTP APIs, plus data-layer capture for analytics platforms. | The integrations page lists 75 integrations and says it offers 40+ out-of-the-box integrations plus custom integration setup. |
| Mobile capture | Yes | Yes |
| Privacy controls | Privacy tooling masks or excludes sensitive data at the browser or device before transmission, with consent, deletion, export and configurable privacy rules. | Passwords are excluded by default, and customers can blocklist or redact additional sensitive fields before data leaves the browser. |
| Rage-click detection | Yes | Yes |
| Self-hosting | Fullstory itself is SaaS; customers can run an on-premise open-source Relay reverse proxy that forwards traffic to Fullstory servers. | Enterprise self-hosted deployments run on the customer's infrastructure, and the page says data never leaves the customer's network. |
| Session recordings | Yes | Yes |
| Session Replay | The platform reconstructs users’ web and mobile experiences so teams can inspect interactions and friction after the session. | It provides pixel-perfect replay of user sessions across web and native mobile apps, with automatically captured events and activity. |
Plans
Fullstory
- FullstoryFreeFree
- FullstoryFreeFree
- AdvancedPriced on request
- BusinessPriced on request
- Data DirectPriced on request
- EnterprisePriced on request
In their own words
Fullstory
Fullstory is a behavioral analytics platform for businesses examining customer experiences across websites, web apps, and mobile apps. It brings together session replay, heatmaps, watched elements, tabbed browsing, and developer tools. Analytics features include dashboards, journey maps, conversion funnels, user segments and cohorts, mobile analytics, guides and surveys, and sentiment signals. Fullcapture collects behavior from web and mobile apps into a single stream processed on the server. Mobile replay reconstructs sessions from draw instructions rather than screenshots and supports iOS, Android, Flutter, React Native, and Cordova/Capacitor. Teams can add custom event data through webhooks and JavaScript or HTTP APIs. Privacy controls allow captured elements to be masked or excluded, using either non-technical rules or code-first controls. A new account's 14-day trial includes up to 5,000 sessions, two weeks of replay and analytics retention, and 20 user seats. FullstoryFree lists 30,000 sessions, 10 seats, and one-year replay and analytics retention; its price is not listed. If its monthly session limit is exceeded, existing sessions remain accessible, but new ones stop until the next cycle or an upgrade.
LogRocket
LogRocket combines session replay, product analytics, and error monitoring for web and native mobile apps. It records user activity and events, and teams can search sessions by user information, errors, URLs, and more than 50 other options. Galileo Highlights summarizes sessions to help teams investigate issues without reviewing each recording. Core includes analytics, error, and log events, plus funnels, path analysis, alerting, clickmaps, heatmaps, and rage-click maps. Performance monitoring covers web vitals, CPU and memory use, network speed, request duration, and page loads. LogRocket lists 40+ out-of-the-box integrations and supports custom integration setup; examples include Datadog, New Relic, Zendesk, Intercom, Sentry, Snowflake, and LaunchDarkly. Passwords are excluded by default, and customers can block or redact other sensitive fields before data leaves the browser. LogRocket states that it is SOC 2 Type II certified, encrypts data in transit and at rest, and supports GDPR, CCPA, HIPAA, and FINRA requirements. Enterprise self-hosted deployments run on customer infrastructure, with data staying within the customer's network.