Fullstory vs Webrec
Fullstory
fullstory.com
Webrec
webrec.appSide by side
| Figure | Fullstory | Webrec |
|---|---|---|
| Price from | Free | $30/mo |
| Free plan | Yes | Yes |
| Free trial | Yes | — |
| Open source | — | — |
| Web | Yes | Yes |
| iOS | Yes | — |
| Android | Yes | — |
| API | Yes | Yes |
| Self-hosted | — | Yes |
| Plans published | 6 | 6 |
| Spec score · Heatmap and session replay tools | 9.0 (#9) | 8.7 (#14) |
| Spec score · Session Replay Software | 8.9 (#5) | 8.1 (#19) |
| Spec score · Session Recording Software | 8.9 (#6) | 8.1 (#17) |
| Spec score · Behavior Analytics | 8.9 (#5) | 8.1 (#16) |
| Analytics | Fullstory Analytics includes dashboards, journey maps, conversion funnels, user segments and cohorts, mobile analytics, session replay, heatmaps, guides and surveys, and sentiment signals. | Features include frustration detection, heatmaps, funnels, retention analysis, user journeys, dashboards, and in-app surveys. |
| Free plan | Yes | Yes |
| Integrations | Fullstory offers an out-of-the-box partner ecosystem, an open API, webhooks, JavaScript and HTTP APIs, plus data-layer capture for analytics platforms. | Documented integrations and setup guides include Jira, Linear, Slack, Vercel, WordPress, Shopify, Webflow, Google Tag Manager, and several JavaScript frameworks. |
| Mobile capture | Yes | Yes |
| Privacy controls | Privacy tooling masks or excludes sensitive data at the browser or device before transmission, with consent, deletion, export and configurable privacy rules. | Form inputs are masked by default, elements can be blocked from recordings, consent controls are available, and the SDK respects Do Not Track by default. |
| Rage-click detection | Yes | Yes |
| Session recordings | Yes | Yes |
| Session Replay | The platform reconstructs users’ web and mobile experiences so teams can inspect interactions and friction after the session. | It reconstructs DOM snapshots and mutations into pixel-perfect replays with console output, network requests, Web Vitals, and user interactions. |
Plans
Fullstory
- FullstoryFreeFree
- FullstoryFreeFree
- AdvancedPriced on request
- BusinessPriced on request
- Data DirectPriced on request
- EnterprisePriced on request
Webrec
- FreeFree
- Starter$30 a month
- Pro$85 a month
- Business$250 a month
- EnterprisePriced on request
- FreePrice not published
In their own words
Fullstory
Fullstory is a behavioral analytics platform for businesses examining customer experiences across websites, web apps, and mobile apps. It brings together session replay, heatmaps, watched elements, tabbed browsing, and developer tools. Analytics features include dashboards, journey maps, conversion funnels, user segments and cohorts, mobile analytics, guides and surveys, and sentiment signals. Fullcapture collects behavior from web and mobile apps into a single stream processed on the server. Mobile replay reconstructs sessions from draw instructions rather than screenshots and supports iOS, Android, Flutter, React Native, and Cordova/Capacitor. Teams can add custom event data through webhooks and JavaScript or HTTP APIs. Privacy controls allow captured elements to be masked or excluded, using either non-technical rules or code-first controls. A new account's 14-day trial includes up to 5,000 sessions, two weeks of replay and analytics retention, and 20 user seats. FullstoryFree lists 30,000 sessions, 10 seats, and one-year replay and analytics retention; its price is not listed. If its monthly session limit is exceeded, existing sessions remain accessible, but new ones stop until the next cycle or an upgrade.