Funnelytics vs SuiteCX
Funnelytics
funnelytics.io
SuiteCX
suitecx360.comSide by side
| Figure | Funnelytics | SuiteCX |
|---|---|---|
| Price from | $39/mo | — |
| Free plan | Yes | — |
| Free trial | Yes | — |
| Open source | — | — |
| Web | Yes | Yes |
| API | — | Yes |
| Self-hosted | — | Yes |
| Plans published | 4 | 0 |
| Spec score · Customer Journey Mapping Software | 8.0 (#5) | 7.0 (#20) |
| Journey mapping | Its canvas supports drag-and-drop mapping for funnels, emails, ads and on-site flows. | It provides persona and segment maps, storytelling maps, brainstorming maps, infographics and other journey visualizations. |
| Security | The Ecom platform states that it uses 256-bit encryption and read-only access. | The company describes configurable secure environments and says customers can use shared or private servers; the opened pages do not identify a security certification. |
| Support | The Google Ads integration guide directs users to contact support through the chat bubble or by email. | The company says its flat license fee includes unlimited support and training in the first year regardless of users or storage, and it offers online help and training. |
Plans
Funnelytics
- Funnelytics Shopify appFree
- Map Pro$39 a month
- Performance Pro$129 a month
- Performance Business$349 a month
In their own words
Funnelytics
Funnelytics is a web-based journey mapping and analytics platform that connects data to customer journey maps. Its drag-and-drop canvas lets users map funnels, emails, ads, and on-site flows. Before launch, the platform can forecast traffic, conversions, and revenue, and compare best- and worst-case scenarios. Each step on a visual map can display conversion, revenue, and drop-off data. Funnelytics Ecom analyzes Shopify customer journeys and lifetime value from first click through repeat purchase, using connected sources including Shopify, Klaviyo, Meta Ads, Google Ads, and TikTok Ads. Integrations listed for Performance Business include Zapier, Webhooks, Google Ads, Meta, HubSpot, GoHighLevel, and Shopify. The Shopify app is free, requires no credit card, and has read-only store access. Map Pro costs $39 a month after a seven-day free period; Performance Pro costs $129 a month and Performance Business costs $349 a month, each after a 14-day free period. Funnelytics says Ecom uses 256-bit encryption and read-only access, and that customers own their Merchant Data. Its terms state that it has no SOC 2 or ISO 27001 certification and offers no service-level agreement or uptime commitment.
SuiteCX
SuiteCX is a customer experience platform for designing, visualizing and improving customer journeys. It offers more than 20 mapping visualizations, including persona and segment maps, storytelling maps, brainstorming maps and infographics. Teams can combine survey responses, NPS, CSAT, segmentation, clickstream, social, analytics and operational data in journey maps. Customer, employee and institutional assessment data can be organized to identify experience gaps and priorities. Findings and recommendations can become interactive roadmaps and project charters. SuiteCX runs in a browser through shared or private server environments and also lists API and self-hosted options. Import and export tools include RESTful, CSV and customized APIs. Customers can request changes to branding, terminology, icons, workflows, visible features and map backgrounds. Private servers have no stated limits on users, projects, maps or IPoints; shared accounts may allow up to 20 users. Pricing is on request.