FusionPBX vs Mitel MiVoice Business
FusionPBX
fusionpbx.comMitel MiVoice Business
mitel.comSide by side
| Figure | FusionPBX | Mitel MiVoice Business |
|---|---|---|
| Price from | $100/mo | — |
| Free plan | — | — |
| Free trial | — | — |
| Open source | — | — |
| Web | Yes | Yes |
| Windows | — | Yes |
| Linux | Yes | — |
| iOS | — | Yes |
| Android | — | Yes |
| API | Yes | — |
| Self-hosted | Yes | Yes |
| Plans published | 4 | 1 |
| Spec score · IP PBX Software | 8.1 (#8) | 7.8 (#12) |
| Spec score · Business Phone Systems | 7.8 (#119) | 8.0 (#91) |
| Auto attendant | Yes | Yes |
| Call routing | custom | advanced |
| Integrations | Gateways can connect FusionPBX to other VoIP servers, voice providers, or systems requiring SIP registration. | The product page describes real-time presence across Microsoft Teams and Zoom Workplace, and says Mitel CX integrates natively for omnichannel customer engagement. |
| Product | FusionPBX is an open-source web interface for the FreeSWITCH communication platform and can serve as a PBX, call center, fax, voicemail, conference, or voice application server. | MiVoice Business is a unified communications platform combining telephony, messaging, video conferencing, mobility, and contact center tools. |
| Security | The security guide says the default certificate is self-signed and recommends firewalls, strong passwords, SSH, and keeping the operating system, FreeSWITCH, and FusionPBX updated. | Mitel’s Release 10.5 security guide describes identity, authentication, encryption, access controls, authorization, audit trails, logs, and enterprise security certificates. |
| Support | Official support is offered to Blue, Purple, and Gold members through support tickets, with monthly support hours included according to membership level. | Mitel provides a Document Center, Learning Center, and worldwide technical support for customers, service providers, and partners. |
| Voicemail transcription | Yes | Yes |
Plans
FusionPBX
- Green Membership$100 a month
- Blue Membership$300 a month
- Purple Membership$500 a month
- Gold Membership$1,000 a month
In their own words
Mitel MiVoice Business
Mitel MiVoice Business has no write-up on Specifiction yet; its figures are above.