Tech riderRev. 12 Oct 2026
Mitel MiVoice Business
- 1Runs onAndroid, Browser, iOS, self-hosted, Web, Windows
- 2Auto attendantYes
- 3Call routingadvanced
- 4Voicemail transcriptionYes
- 5Desktop and mobile appsYes
5 lines stated Written from the maker's own pages: mitel.com
Overview
Mitel MiVoice Business is ranked #62 of 174 in business phone systems on Specifiction, made by Mitel MiVoice Business (Ottawa, Ontario, Canada). It runs on Android, Browser extension, iOS, Self-hosted, Web, Windows.
Mitel MiVoice Business plans and pricing
All plansMiVoice Business One-time CapEx purchase or monthly subscription; contact Mitel or a channel partner for details. 5–65,000 users · on-premises, private cloud, public cloud, or hybrid mitel.com · 12 Oct 2026
Compared on business phone systems
Facts
- Product
- MiVoice Business is a unified communications platform combining telephony, messaging, video conferencing, mobility, and contact center tools.mitel.com · 12 Oct 2026
- Deployment
- It supports on-premises, private cloud, public cloud on AWS or Azure, and hybrid deployments.mitel.com · 12 Oct 2026
- Scale
- Mitel states that the platform scales from 5 to 65,000 users on a single platform architecture.mitel.com · 12 Oct 2026
- Calling
- Voice capabilities include PBX features, advanced call control, mobility, and IP desk phone options.mitel.com · 12 Oct 2026
- Collaboration
- The product page says MiVoice Business comes with MiCollab, which offers chat, video conferencing, screen sharing, file sharing, presence, and team workspaces on desktop or mobile.mitel.com · 12 Oct 2026
- Remote work
- Single Number Reach, Hot Desking, and Teleworker mode support employees working away from the office.mitel.com · 12 Oct 2026
- Integrations
- The product page describes real-time presence across Microsoft Teams and Zoom Workplace, and says Mitel CX integrates natively for omnichannel customer engagement.mitel.com · 12 Oct 2026
- Industry integrations
- Mitel describes purpose-built integrations for healthcare, hospitality, financial services, government, and education.mitel.com · 12 Oct 2026
- Resilience
- Local calling survivability can maintain voice service during WAN outages or data center incidents, with automatic resynchronization when connectivity returns.mitel.com · 12 Oct 2026
- Security
- Mitel’s Release 10.5 security guide describes identity, authentication, encryption, access controls, authorization, audit trails, logs, and enterprise security certificates.mitel.com · 12 Oct 2026
- Encryption
- The security guide says TLS is used for secure web access and SRTP can protect voice media streams.mitel.com · 12 Oct 2026
- Administration
- The small business package page says MiVoice Business provides access to Mitel Administration for managing users after deployment.mitel.com · 12 Oct 2026
- Support
- Mitel provides a Document Center, Learning Center, and worldwide technical support for customers, service providers, and partners.mitel.com · 12 Oct 2026
Company
- Founded
- 1973mitel.com · 4 Oct 2026
- Headquarters
- Ottawa, Ontario, Canadamitel.com · 4 Oct 2026
Best Mitel MiVoice Business alternatives
See all 20 All accessCh 01 Microsoft Teams Free planAndroidiOS from $0.33/mo9.4 All accessCh 02 Vodia PBX Free trialAndroidAPI 9.0 All accessCh 03 VitalPBX Free planFree trialAndroid from $100/mo9.0 All accessCh 04 3CX Free planWebWindows from $25/mo8.9 All accessCh 05 Talkroute Free trialAndroidiOS 8.9 All accessCh 06 Zoom Phone Free trialAndroidiOS from $1.33/mo8.8
Where it ranks on Specifiction
- Best Business Phone Systems in 2026#62 of 174
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Sources
- mitel.com/products/mivoice-business· checked 12 Oct 2026
- mitel.com/sites/default/files/s3_imports/Business· checked 12 Oct 2026
- mitel.com/products/mivb-small-business-package· checked 12 Oct 2026
- mitel.com/de-de/produkte/mivoice-business· checked 12 Oct 2026