Mitel MiVoice Business
mitel.com
Spec sheet
- Product
- MiVoice Business is a unified communications platform combining telephony, messaging, video conferencing, mobility, and contact center tools.Read 12 Oct 2026 · mitel.com
- Deployment
- It supports on-premises, private cloud, public cloud on AWS or Azure, and hybrid deployments.Read 12 Oct 2026 · mitel.com
- Integrations
- The product page describes real-time presence across Microsoft Teams and Zoom Workplace, and says Mitel CX integrates natively for omnichannel customer engagement.Read 12 Oct 2026 · mitel.com
- Security
- Mitel’s Release 10.5 security guide describes identity, authentication, encryption, access controls, authorization, audit trails, logs, and enterprise security certificates.Read 12 Oct 2026 · mitel.com
- Support
- Mitel provides a Document Center, Learning Center, and worldwide technical support for customers, service providers, and partners.Read 12 Oct 2026 · mitel.com
- Headquarters
- Ottawa, Ontario, CanadaRead 4 Oct 2026 · mitel.com
- Founded
- 1973Read 4 Oct 2026 · mitel.com
- Administration
- The small business package page says MiVoice Business provides access to Mitel Administration for managing users after deployment.Read 12 Oct 2026 · mitel.com
- Auto attendant
- YesRead 22 Sep 2026 · mitel.com
- Call routing
- advancedRead 22 Sep 2026 · mitel.com
- Calling
- Voice capabilities include PBX features, advanced call control, mobility, and IP desk phone options.Read 12 Oct 2026 · mitel.com
- Collaboration
- The product page says MiVoice Business comes with MiCollab, which offers chat, video conferencing, screen sharing, file sharing, presence, and team workspaces on desktop or mobile.Read 12 Oct 2026 · mitel.com
- Desktop and mobile apps
- YesRead 22 Sep 2026 · mitel.com
- Encryption
- The security guide says TLS is used for secure web access and SRTP can protect voice media streams.Read 12 Oct 2026 · mitel.com
- Industry integrations
- Mitel describes purpose-built integrations for healthcare, hospitality, financial services, government, and education.Read 12 Oct 2026 · mitel.com
- Remote work
- Single Number Reach, Hot Desking, and Teleworker mode support employees working away from the office.Read 12 Oct 2026 · mitel.com
- Resilience
- Local calling survivability can maintain voice service during WAN outages or data center incidents, with automatic resynchronization when connectivity returns.Read 12 Oct 2026 · mitel.com
- Scale
- Mitel states that the platform scales from 5 to 65,000 users on a single platform architecture.Read 12 Oct 2026 · mitel.com
- Voicemail transcription
- YesRead 22 Sep 2026 · mitel.com
Plans and prices
MiVoice Business Priced on request One-time CapEx purchase or monthly subscription; contact Mitel or a channel partner for details. 5–65,000 users · on-premises, private cloud, public cloud, or hybrid Read 12 Oct 2026 · mitel.com
Where Specifiction places it
- Business Phone Systems#91 of 1678.0
- IP PBX Software#12 of 197.8
