Gainsight Customer Communities vs Risqly
Gainsight Customer Communities
gainsight.comRisqly
risqly.comSide by side
| Figure | Gainsight Customer Communities | Risqly |
|---|---|---|
| Price from | $83.33/mo | £349/mo |
| Free plan | — | — |
| Free trial | — | — |
| Open source | — | — |
| Web | Yes | Yes |
| API | Yes | — |
| Plans published | 4 | 4 |
| Spec score · Customer Health Score Software | 8.2 (#3) | 7.1 (#20) |
| Integrations | Native connections include Gainsight Customer Success, Skilljar, Product Experience, Salesforce, Zendesk, Jira, and other marketplace integrations. | The homepage names Salesforce, HubSpot, Stripe, Chargebee, and Mixpanel, and also describes connections to payment processors, orchestration, CRM, analytics, and support systems. |
| Purpose | Gainsight Customer Communities gives customers one place to ask, answer, learn, and share knowledge. | Risqly combines processing, billing, product, and support signals into a customer health score for payments, orchestration, and subscription fintech teams. |
Plans
Gainsight Customer Communities
- Customer Communities listing$1,000 a year
- BusinessPriced on request
- EnterprisePriced on request
- ProfessionalPriced on request
Risqly
- Starter£349 a month
- Growth£899 a month
- Scale£2,499 a month
- EnterprisePriced on request
In their own words
Gainsight Customer Communities
Gainsight Customer Communities provides web and API tools for giving customers one place to ask, answer, learn, and share knowledge. Community features include knowledge bases, discussion boards, messaging, and event management. Businesses can create and customize communities without code, tailoring experiences around a product, role, or region. The service also supports customer discussions about what works, what is missing, and what should come next, with feature requests, a feedback portal, and a product roadmap. Described AI capabilities include AI Answers, a Moderation AI Agent, AI Translations, and a CC MCP Server. Listed integrations include Gainsight CS, Skilljar, Zendesk, Jira, Salesforce, Mixpanel, Google Analytics, and Miro. Native Skilljar integration provides course access, Academy search, and Unified Login. Gainsight lists SOC, HIPAA, ISO 27001, and Data Privacy Framework credentials, plus role-based access controls and encryption for transport, data at rest, PGP, and email APIs. Plans are paid and priced on request: Professional has three admin seats, Business five, and Enterprise ten.