Gainsight Customer Education vs LMS Portals
Gainsight Customer Education
support.gainsight.comLMS Portals
lmsportals.comSide by side
| Figure | Gainsight Customer Education | LMS Portals |
|---|---|---|
| Price from | $2,083.33/mo | $299/mo |
| Free plan | — | — |
| Free trial | — | — |
| Open source | — | — |
| Web | Yes | Yes |
| iOS | Yes | Yes |
| Android | Yes | Yes |
| API | Yes | Yes |
| Plans published | 5 | 3 |
| Spec score · Customer Education Software | 8.5 (#3) | 7.7 (#17) |
| Headquarters | San Francisco, California, United States | Chelmsford, Massachusetts, United States |
| Integrations | Native or API connections include Salesforce, Gainsight, Google Analytics, Zoom, Webex, GoTo and Zendesk. | The homepage names Salesforce, Workday, and 100+ platforms, and describes REST APIs for connecting other systems. |
| Security | Gainsight's security page says it uses role-based access controls and encryption for data in transit and at rest, and links Customer Education to the Gainsight Trust Center. | The homepage states that the platform is SOC 2 Type II compliant and uses end-to-end encryption. |
| Support | The support site provides Customer Education FAQ topics for course management and technical support, including browser support and API key location. | The maker’s terms state that support services are offered according to the selected plan and refer customers to its Support Services page. |
Plans
Gainsight Customer Education
- Skilljar by Gainsight AWS Marketplace$25,000 a year
- Basic$30,000 a year
- EnterprisePriced on request
- EssentialsPriced on request
- ProfessionalPriced on request
LMS Portals
- Starter Plan$299 a month
- Growth Plan$499 a month
- Enterprise PlanPriced on request
In their own words
Gainsight Customer Education
Gainsight Customer Education is a paid web and API product for onboarding, educating, and retaining users through on-demand digital education. Course tools support authoring and publishing, activities, milestones, and quizzes. Administrators can add admins, managers, and learners, assign courses, and organize users into groups. Data can flow into Gainsight CS, where customer success managers access user and activity details such as certification status and product usage. Listed integrations include Salesforce, Customer.io, Gainsight PX, Google Analytics, HubSpot, Iterable, Mailchimp, Zapier, Zendesk, and Zoom. Commerce supports educational products and bundles, payment gateways, coupons, promo codes, and order tracking. Capabilities include assessments, certificates, custom branding, custom domains, and API access. AI can generate captions for Media Library videos; Gainsight says customer data is not retained by third-party subprocessors or used to train the AI system, with zero data retention. Security features include role-based access controls and encryption in transit and at rest.
LMS Portals
LMS Portals has no write-up on Specifiction yet; its figures are above.