Gainsight PX vs iorad
Gainsight PX
gainsight.comiorad
iorad.comSide by side
| Figure | Gainsight PX | iorad |
|---|---|---|
| Price from | — | $200/mo |
| Free plan | — | Yes |
| Free trial | Yes | Yes |
| Open source | — | — |
| Web | Yes | Yes |
| Windows | Yes | Yes |
| macOS | — | Yes |
| iOS | Yes | Yes |
| Android | Yes | Yes |
| API | Yes | — |
| Plans published | 2 | 4 |
| Spec score · Product Adoption Software | 8.1 (#11) | 8.2 (#9) |
| Spec score · Software Tutorials | 8.1 (#13) | 8.1 (#15) |
| Integrations | PX integration documentation lists AWS S3, Google Cloud Storage, Segment, Crowdin, Electron, FullStory, Slack, Zendesk, Salesforce, and Gainsight CS integrations. | iorad says it integrates with more than 50 learning management systems, including Workramp, Lessonly, Canvas, and Cornerstone. |
| Security | Gainsight’s security page lists role-based access controls, transport and at-rest encryption, and SOC II compliance among its security and privacy protocols. | iorad's browser extension security overview states that it maintains SOC 2 Type 2 certification and describes role-based access, audit logging, and encryption key management. |
| Support | PX support is available through in-product feedback, email, the PX Community, and the Help Center. | iorad lists a private Slack channel and prioritized support among its enterprise plan features. |
Plans
In their own words
Gainsight PX
Gainsight PX combines product analytics with tools for guiding users and gathering feedback. Analytics include usage visualizations, activation tracking, path and funnel analysis, feature instrumentation, and segmentation to help teams examine adoption risks and friction. Teams can create personalized in-app guides and engagements, email engagements, and an In-App Hub knowledge center bot. In-app surveys include NPS, CSAT, and CES, with targeting and feedback analysis. Gainsight says PX supports web, mobile, and desktop products, including native iOS and Android, React Native, and Windows desktop; C# and Java SDKs are available for custom desktop apps. Listed integrations include AWS S3, Google Cloud Storage, Segment, Crowdin, Electron, FullStory, Slack, Zendesk, Salesforce, and Gainsight CS. The REST API can access users, accounts, and events, create custom events, and retrieve historical data up to 190 days per call. Essentials and Enterprise plans are listed, but pricing is on request and there is no free plan. A free trial is available. Web setup requires developer help to install the PX tag and code the identify call; analytics and engagements do not work without them.
iorad
iorad captures software workflows and turns them into tutorials learners can explore in six modes: Try It, View It, Watch It, Print It, Do It, and Quiz Mode. Creators can capture Windows and Mac applications, workflows involving iOS and Android devices, and browser content through the Chrome or Edge extension. The resulting material can be published as interactive tutorials, articles, videos, PDFs, or SCORM files. iorad integrates with more than 50 learning management systems, including Workramp, Lessonly, Canvas, and Cornerstone. Help by iorad can place tutorials inside Google Workspace apps and Salesforce. It offers a free plan at free, with unlimited tutorials, public tutorials, and learners. Individual costs $200 a month for one creator and unlimited private tutorials; Team costs $500 a month, with one creator included and extra seats at $50 / month each. A free trial is also listed. Desktop-captured tutorials have a sharing exception: they cannot be shared in the extension or widget except through the widget's Web Library.