Gainsight PX vs Product Fruits
Gainsight PX
gainsight.com
Product Fruits
productfruits.comSide by side
| Figure | Gainsight PX | Product Fruits |
|---|---|---|
| Price from | — | $111/mo |
| Free plan | — | — |
| Free trial | Yes | Yes |
| Open source | — | — |
| Web | Yes | Yes |
| Windows | Yes | — |
| iOS | Yes | Yes |
| Android | Yes | — |
| API | Yes | Yes |
| Plans published | 2 | 4 |
| Spec score · Onboarding Bots | 8.2 (#7) | 8.0 (#11) |
| Spec score · Customer Onboarding Software | 8.0 (#10) | 7.9 (#13) |
| Spec score · Product Adoption Software | 8.1 (#11) | 8.0 (#12) |
| Spec score · In App Messaging | 8.0 (#9) | 7.9 (#10) |
| API | The PX REST API can access users, accounts, and events, create custom events, and fetch historical event data; its documentation states a maximum historical date range of 190 days per call. | The REST API can synchronize user data and track events from a back end. |
| Headquarters | San Francisco, California, USA | Prague 6, Czech Republic |
| Integrations | PX integration documentation lists AWS S3, Google Cloud Storage, Segment, Crowdin, Electron, FullStory, Slack, Zendesk, Salesforce, and Gainsight CS integrations. | The pricing page lists integrations including Mixpanel, HubSpot, Segment, Zapier, Slack, Typeform, Salesforce, Google Analytics, Heap, and SessionStack. |
| Security | Gainsight’s security page lists role-based access controls, transport and at-rest encryption, and SOC II compliance among its security and privacy protocols. | The pricing page states that Product Fruits has SOC 2 Type 2, ISO 27001 certification, and GDPR compliance. |
| Support | PX support is available through in-product feedback, email, the PX Community, and the Help Center. | The pricing page lists email, live chat, video calls, solution engineer help, and live onboarding and training, with service levels varying by plan. |
Plans
Product Fruits
- Starter$111 a month
- Pro$187 a month
- Business$374 a month
- CustomPriced on request
In their own words
Gainsight PX
Gainsight PX combines product analytics with tools for guiding users and gathering feedback. Analytics include usage visualizations, activation tracking, path and funnel analysis, feature instrumentation, and segmentation to help teams examine adoption risks and friction. Teams can create personalized in-app guides and engagements, email engagements, and an In-App Hub knowledge center bot. In-app surveys include NPS, CSAT, and CES, with targeting and feedback analysis. Gainsight says PX supports web, mobile, and desktop products, including native iOS and Android, React Native, and Windows desktop; C# and Java SDKs are available for custom desktop apps. Listed integrations include AWS S3, Google Cloud Storage, Segment, Crowdin, Electron, FullStory, Slack, Zendesk, Salesforce, and Gainsight CS. The REST API can access users, accounts, and events, create custom events, and retrieve historical data up to 190 days per call. Essentials and Enterprise plans are listed, but pricing is on request and there is no free plan. A free trial is available. Web setup requires developer help to install the PX tag and code the identify call; analytics and engagements do not work without them.
Product Fruits
Product Fruits is a digital adoption and onboarding platform for customer-facing web applications and SaaS products. Its no-code editor lets teams assemble onboarding flows, checklists, product tours, hints, in-app help, and announcements without developer work. Targeting can use role, signup date, or behavior, and HubSpot can be connected without code. Elvin AI answers questions from existing help documents and can create walkthroughs, while Product Fruits AI drafts editable content. The REST API synchronizes user data and tracks back-end events. Product Fruits MCP provides read-only onboarding data to compatible AI assistants, requires no API keys, and is included in every plan. Listed integrations include Mixpanel, Segment, Zapier, Slack, Typeform, Salesforce, Google Analytics, Heap, and SessionStack. It runs through web, iOS, API, and extension platforms. Pricing starts at $111 a month on Starter, billed annually with 25% off, for 1,500 MAUs. A 14-day trial requires no credit card; there is no free plan.