Gallup Access vs HeartCount

Gallup Access is organizational software for leaders, managers, and HR professionals working to identify workplace performance issues and improve engagement, culture, and results. It is available on Android, iOS, and the web. Survey options include the Q12 engagement survey, employee experience surveys, unlimited pulse surveys, more than 350 validated questions, and custom items. Analytics include heatmaps, text analytics, benchmarking, response tracking, and one-click presentations. Managers can make engagement action plans, set goals, and follow progress over time. CliftonStrengths tools include results, team grids, reports, and AI-generated insights about collaboration opportunities and possible friction points. Gallup AI offers answers and recommendations using Gallup-owned content. Learning ranges from microlearning to longer paths aligned with survey results and goals. A free account includes strengths and engagement content such as articles, videos, advice, and learning modules, though feature access depends on assigned account roles. Gallup describes HRIS-powered data synchronization but does not name specific HRIS integrations. It says its cloud infrastructure uses role-based access and its AI applications are housed in a secure AWS environment. Subscription options are provided through Gallup's Business Development team; pricing is on request.

HeartCount is a web-based employee engagement and people analytics platform for HR teams, managers, and leadership. Automated weekly pulse surveys use short questions to surface insights about morale, productivity, and happiness. Dashboards and reports show engagement trends, well-being scores, high-risk teams, and satisfaction drivers. Teams can create custom surveys for onboarding, exit interviews, and other needs, and use peer recognition, anonymous feedback, and threaded employee-manager communication. Churn prediction, AI insights, and individual risk flags are intended to help identify retention concerns. HeartCount integrates with Slack, Microsoft Teams, and common HRIS platforms. It states that data is encrypted in transit using TLS and at rest using AES-256, with role-based access controls and mandatory MFA; it also supports GDPR compliance and provides a Data Processing Addendum and employee data exports. The free Starter tier covers up to 25 employees. Business costs $2.50 per employee per month and covers up to 500 employees; annual billing saves 20%. Enterprise pricing is by quote.