Gauzic vs Serfy
Gauzic
gauzic.com
Serfy
serfy.ioSide by side
| Figure | Gauzic | Serfy |
|---|---|---|
| Price from | $149/mo | €25/mo |
| Free plan | — | — |
| Free trial | Yes | Yes |
| Open source | — | — |
| Web | Yes | Yes |
| iOS | Yes | Yes |
| Android | Yes | Yes |
| API | Yes | Yes |
| Plans published | 4 | 2 |
| Spec score · Fire Protection Software | 8.0 (#11) | 7.9 (#13) |
| Dispatch | Smart Dispatch assigns technicians using skills, location, availability, and traffic, with GPS tracking and route optimization. | Its assignment engine ranks technicians using skills, certifications, GPS proximity, workload, and van parts inventory. |
| Headquarters | Austin, TX | Vilnius, Lithuania |
| Integrations | Gauzic lists integrations with QuickBooks, Xero, Stripe, Square, Google Calendar, Outlook, Zapier, and dozens of other tools, plus a public API. | The maker lists two-way synchronization with QuickBooks Online, NetSuite, and Sage Intacct, plus OpenAPI REST endpoints and outgoing webhooks. |
| Security | Data is encrypted in transit with TLS 1.3 and sensitive credentials and API keys are encrypted at rest with AES-256-GCM. | The maker describes SAML 2.0 single sign-on, TOTP two-factor authentication, role-based access control, and an immutable compliance audit trail. |
| Support | Gauzic lists support hours of Monday through Friday, 7am–7pm Central Time, with a Help Center and in-app support for existing customers. | The Professional plan includes priority support, and the pricing page says Serfy will respond to demo inquiries within 24 hours. |
Plans
Gauzic
- Business$149 a month
- Professional$299 a month
- Premier$599 a month
- Enterprise$1,999 a month
In their own words
Gauzic
Gauzic is an operating system for service businesses, covering dispatch, invoicing, customer management, phone systems, and analytics. Its AI Receptionist answers calls, books appointments, provides estimates, dispatches emergency jobs, and follows up with customers 24/7. Smart Dispatch assigns technicians using skills, location, availability, and traffic, with GPS tracking and route optimization. The mobile field app gives staff job details, customer history, navigation, and payment tools; it can work offline with real-time sync. Gauzic supports Android, iOS, web, and an API, and lists integrations including QuickBooks, Xero, Stripe, Square, Google Calendar, Outlook, and Zapier. It serves more than 50 service verticals. Business costs $149 a month billed monthly and includes three technicians and two office users. Professional is $299 a month, Premier is $599 a month, and Enterprise is $1,999 a month with custom pricing based on needs. A 14-day trial is listed. The company says it is pursuing SOC 2 Type II certification.
Serfy
Serfy is a field service management platform for commercial service teams, covering work from quotes and requests through dispatch and billing. Work orders can move through scheduling, inspection, approval, and client sign-off. Its assignment engine ranks technicians using skills, certifications, GPS proximity, workload, and van parts inventory. Native iOS and Android apps support offline work and sync when connectivity returns. Asset tools include site and equipment hierarchies, preventive maintenance schedules, reliability analytics, and warranty tracking. Clients can submit requests, track technician arrival, view service histories, and approve quotes through a self-service portal; subcontractors receive controlled task access. Completed work orders can generate invoices, with card and ACH payments through Stripe. Serfy lists two-way synchronization with QuickBooks Online, NetSuite, and Sage Intacct, plus REST endpoints and outgoing webhooks. Other features include no-code workflows, an AI operations copilot, and OCR for turning incoming emails and PDF forms into work orders. Professional costs €25.00 per month, supports up to 25 users, and includes priority support. Serfy is headquartered in Vilnius, Lithuania, and describes itself as ISO 27001 certified.