Skip to content
SPECIFICTION
Get listed

Serfy

serfy.io

From €25/mo Free trial WebiOSAndroidAPI
Visit serfy.io
Spec score 7.9 #13 of 31 in Fire Protection Software

What it is

Serfy is a field service management platform for commercial service teams, covering work from quotes and requests through dispatch and billing. Work orders can move through scheduling, inspection, approval, and client sign-off. Its assignment engine ranks technicians using skills, certifications, GPS proximity, workload, and van parts inventory. Native iOS and Android apps support offline work and sync when connectivity returns. Asset tools include site and equipment hierarchies, preventive maintenance schedules, reliability analytics, and warranty tracking. Clients can submit requests, track technician arrival, view service histories, and approve quotes through a self-service portal; subcontractors receive controlled task access. Completed work orders can generate invoices, with card and ACH payments through Stripe. Serfy lists two-way synchronization with QuickBooks Online, NetSuite, and Sage Intacct, plus REST endpoints and outgoing webhooks. Other features include no-code workflows, an AI operations copilot, and OCR for turning incoming emails and PDF forms into work orders. Professional costs €25.00 per month, supports up to 25 users, and includes priority support. Serfy is headquartered in Vilnius, Lithuania, and describes itself as ISO 27001 certified.

Spec sheet

Purpose
Serfy is a field service management platform for commercial service teams, covering workflows from quotes through dispatch and billing.Read 7 Oct 2026 · serfy.io
Intended users
The maker describes Serfy as serving specialist service contractors and enterprise facility management organizations, including commercial property, HVAC, electrical, plumbing, and refrigeration teams.Read 7 Oct 2026 · serfy.io
Integrations
The maker lists two-way synchronization with QuickBooks Online, NetSuite, and Sage Intacct, plus OpenAPI REST endpoints and outgoing webhooks.Read 7 Oct 2026 · serfy.io
Security
The maker describes SAML 2.0 single sign-on, TOTP two-factor authentication, role-based access control, and an immutable compliance audit trail.Read 7 Oct 2026 · serfy.io
Compliance
The homepage states that Serfy is ISO 27001 certified.Read 7 Oct 2026 · serfy.io
Support
The Professional plan includes priority support, and the pricing page says Serfy will respond to demo inquiries within 24 hours.Read 7 Oct 2026 · serfy.io
Headquarters
Vilnius, LithuaniaRead 28 Sep 2026 · serfy.io
Assets and maintenance
Asset tools include site and equipment hierarchies, recurring preventive maintenance schedules, reliability analytics, and warranty tracking.Read 7 Oct 2026 · serfy.io
Automation and AI
Features include event-driven no-code workflows, an AI operations copilot, and OCR that converts incoming emails and PDF request forms into work orders.Read 7 Oct 2026 · serfy.io
Billing and payments
Serfy can generate invoices from completed work orders and supports card or ACH payments through Stripe.Read 7 Oct 2026 · serfy.io
Client and contractor access
A self-service portal lets clients submit requests, track technician arrival, view service histories, and approve quotes; subcontractors receive controlled task access.Read 7 Oct 2026 · serfy.io
Dispatch
Its assignment engine ranks technicians using skills, certifications, GPS proximity, workload, and van parts inventory.Read 7 Oct 2026 · serfy.io
Offline mobile
Serfy offers native iOS and Android apps with offline functionality and automatic synchronization when connectivity returns.Read 7 Oct 2026 · serfy.io
Uptime
The features page states a 99.9% uptime SLA with enterprise-grade data isolation.Read 7 Oct 2026 · serfy.io
Work orders
The platform manages work orders from request and scheduling through inspection, approval, and client sign-off.Read 7 Oct 2026 · serfy.io

Plans and prices

Professional €25 a month Flexible monthly billing; the page also says customers can pay monthly or annually. Up to 25 users · task and work order management · iOS and Android app access · client portal and requests · custom templates and checklists · reports and analytics · priority support Read 7 Oct 2026 · serfy.io
Enterprise Priced on request Unlimited users and teams · all Professional features · REST API and webhook integrations · dedicated account manager · custom integrations and SLA Read 7 Oct 2026 · serfy.io

Every Serfy plan and price →

Strong points and limits

Strong points

  • Ranks technicians by skills, proximity, workload, and parts
  • Mobile apps support offline work
  • Client portal includes requests and quote approvals
  • Integrates with QuickBooks Online, NetSuite, and Sage Intacct
  • Professional includes priority support

Limits

  • Professional costs €25.00 per month
  • Professional is limited to 25 users

Who it suits

Serfy is aimed at specialist service contractors and enterprise facility-management teams, including commercial property, HVAC, electrical, plumbing, and refrigeration organizations. It suits teams that need work-order management, field mobility, asset maintenance, or client and contractor access.

Verdict

Serfy covers job scheduling and dispatch alongside asset maintenance, client access, and invoicing.

Where Specifiction places it

Alternatives to SerfyAll alternatives →