HiveSuite vs Serfy

HiveSuite is software for party hire businesses to manage bookings, equipment availability, deposits, invoices, and delivery and collection schedules. Website enquiry forms can record party details, create customer records, and generate draft quotes. Inventory is tracked against bookings to show item availability and help avoid double bookings. HivePlanner provides a drag-and-drop calendar for scheduling deliveries and collections and assigning jobs. Customers can view booking details, approve quotes, and pay invoices through a branded portal. Stripe is included on every plan, and businesses may use their own payment methods; QuickBooks and Xero are also included and can sync accounting data. HiveCrew is available as an Android app or an installable iOS Progressive Web App with push notifications. HiveIntel answers plain-English questions about business data and presents results as charts, tables, or dashboards. Monthly plans include VAT and start at £34.99/mo for Solo, with 1 admin and 2 crew; higher tiers cost £89.99, £149.99, £249.99, or £499.99 monthly. The maker describes the service as designed for UK service businesses, including party hire companies. HiveSuite says AI submissions may go to third-party providers and advises against sharing unnecessary sensitive personal data.

Serfy is a field service management platform for commercial service teams, covering work from quotes and requests through dispatch and billing. Work orders can move through scheduling, inspection, approval, and client sign-off. Its assignment engine ranks technicians using skills, certifications, GPS proximity, workload, and van parts inventory. Native iOS and Android apps support offline work and sync when connectivity returns. Asset tools include site and equipment hierarchies, preventive maintenance schedules, reliability analytics, and warranty tracking. Clients can submit requests, track technician arrival, view service histories, and approve quotes through a self-service portal; subcontractors receive controlled task access. Completed work orders can generate invoices, with card and ACH payments through Stripe. Serfy lists two-way synchronization with QuickBooks Online, NetSuite, and Sage Intacct, plus REST endpoints and outgoing webhooks. Other features include no-code workflows, an AI operations copilot, and OCR for turning incoming emails and PDF forms into work orders. Professional costs €25.00 per month, supports up to 25 users, and includes priority support. Serfy is headquartered in Vilnius, Lithuania, and describes itself as ISO 27001 certified.