Genea Submeter Billing vs RealPage Resident Billing

Genea Submeter Billing helps property managers, building engineers, tenants, and building teams collect utility readings and create invoices. It works with networked and non-networked buildings. For networked properties, it connects to a building management system and sends readings to a dashboard; collection can be daily, hourly, or every 15 minutes. For non-networked meters, users scan a QR code and upload a meter photo with a smartphone. Supported meter types include electric, BTU, gas, water, pulse, and data. Dashboards let users search and view individual meters, sort by building or site, and manage multiple buildings. Consumption data can be exported to Excel or CSV and shared with tenants. Alerts flag readings outside a normal range projected from historical trends and seasonal adjustments. Genea supports existing hardware and connects to BMS or metering networks over an encrypted connection. Its billing team compiles customer data each month and prepares invoices for properties and tenants. The Submeter Billing mobile app is available for iPhone and Android. Pricing is on request.

RealPage Resident Billing is a web service for multifamily properties that bills residents for utilities and supports utility cost recovery. It supports common RUBS and submetering methods used across the United States, including multiple methods at one property. Managers can configure combined rent and utility statements or utility-only statements, including electronic versions. Resident OneBill can bring allocated utility charges together with rent, amenity fees, carried balances and other ledger charges. The service interfaces with major property management systems to identify residents to bill and upload accounts receivable charges; final bills can also be generated in systems such as OneSite. Residents can use eBill and other billing and payment options. For Utilities With Remittances, RealPage Payments processes utility charge remittances rather than onsite staff. RealPage describes redundant data verification and a regulatory database covering rules affecting submetering, billing and energy management. Status Tracker syncs with RealPage project management systems so users can view notes and completed schedule dates and respond to file requests. Pricing is available on request.