Genea Submeter Billing vs Utilmate
Genea Submeter Billing
getgenea.comUtilmate
utilmate.comSide by side
| Figure | Genea Submeter Billing | Utilmate |
|---|---|---|
| Price from | — | — |
| Free plan | — | — |
| Free trial | — | Yes |
| Open source | — | — |
| Web | Yes | Yes |
| iOS | Yes | — |
| Android | Yes | — |
| Plans published | 1 | 3 |
| Spec score · Property Management Utility Billing Software | 7.7 (#6) | 7.2 (#11) |
| Headquarters | Irvine, California, United States | Auckland, New Zealand |
| Support | Genea provides customer support 24 hours a day, 7 days a week, 365 days a year. | Utilmate lists email, phone, online chat, ticketing, knowledge-base access, and video tutorials as support channels or resources. |
Plans
In their own words
Genea Submeter Billing
Genea Submeter Billing helps property managers, building engineers, tenants, and building teams collect utility readings and create invoices. It works with networked and non-networked buildings. For networked properties, it connects to a building management system and sends readings to a dashboard; collection can be daily, hourly, or every 15 minutes. For non-networked meters, users scan a QR code and upload a meter photo with a smartphone. Supported meter types include electric, BTU, gas, water, pulse, and data. Dashboards let users search and view individual meters, sort by building or site, and manage multiple buildings. Consumption data can be exported to Excel or CSV and shared with tenants. Alerts flag readings outside a normal range projected from historical trends and seasonal adjustments. Genea supports existing hardware and connects to BMS or metering networks over an encrypted connection. Its billing team compiles customer data each month and prepares invoices for properties and tenants. The Submeter Billing mobile app is available for iPhone and Android. Pricing is on request.
Utilmate
Utilmate is a web-based utility billing and customer management service for providers of electricity, gas, hot and cold water, solar, data and shared services. Its billing tools include invoicing, payments, customer management, automated collections, accounts receivable, reporting and exception dashboards. A customer portal lets people manage accounts, pay bills, set up direct debits, move in or out, and view usage. Meter readers and field agents can enter readings and notes on a smartphone or tablet, though meter-read charges may apply. Listed integrations include Xero, Buildium, Ezidebit, GoCardless, Square, Stratapay, Stripe, Bing Mail and Zendesk Support. Starter, Pro and Premium plans are invoiced monthly, with prices available from sales. Starter allows up to five users and migration assistance for the first 100 customers; higher plans list larger user and migration limits. A 60-day trial includes all features and requires no payment information to start. Utilmate says trial data is deleted if users do not subscribe afterward.