Generations Homecare System vs ShiftCare
Generations Homecare System
homecaresoftware.com
ShiftCare
shiftcare.comSide by side
| Figure | Generations Homecare System | ShiftCare |
|---|---|---|
| Price from | $25/mo | $8/mo |
| Free plan | — | — |
| Free trial | — | Yes |
| Open source | — | — |
| Web | Yes | Yes |
| Windows | Yes | — |
| macOS | Yes | — |
| iOS | Yes | Yes |
| Android | Yes | Yes |
| API | Yes | Yes |
| Plans published | 2 | 4 |
| Spec score · Home Care Software | 8.3 (#6) | 7.6 (#10) |
| Spec score · Home Care Scheduling Software | 8.3 (#7) | 7.6 (#13) |
| Founded | 2002 | 2015 |
| Integrations | Listed integrations and interfaces include QuickBooks, QuickBooks Online, ADP, Paychex, Google Maps and state EVV aggregators. | The pricing page lists Xero, QuickBooks Online, ADP, Paychex, and Viventium integrations, which connect to the customer's own subscriptions. |
| Purpose | Generations is an all-in-one homecare agency management system for connecting care teams, simplifying tasks, and supporting compliance. | ShiftCare provides software for in-home care agencies to manage scheduling, client management, and care documentation. |
| Scheduling | Schedulers can view confirmed shifts in real time, change schedules, track service hours and use calendar views. | The scheduling tool supports recurring shifts, group rosters, staff availability, and draft-and-publish scheduling. |
| Security | The vendor says web access uses SSL, agency data is isolated at the database level, and backups are encrypted. | ShiftCare says sensitive information is securely stored and describes its caregiver app as HIPAA compliant. |
| Support | Support and training are unlimited; the vendor offers LiveChat, phone support, and a one-on-one onboarding trainer. | The pricing page says every plan includes live chat support, onboarding, training, and webinars. |
Plans
Generations Homecare System
- Electronic Visit Verification (EVV)$25 a month
- Standard Software and Service$363 a month
ShiftCare
- Premium$20 a month
- Basic$96 a year
- Professional$156 a year
- EnterprisePriced on request
In their own words
Generations Homecare System
Generations Homecare System is a cloud-hosted management system for homecare agencies, combining scheduling, electronic visit verification (EVV), reporting, billing, payroll, and client and caregiver management. Caregivers can verify visits using GPS or a verified telephone, with real-time visit verification. The browser-based service can be accessed from networked PCs, Macs, tablets, and smartphones. Mobile apps for caregivers, office staff, clinicians, and clients are available through the App Store, Google Play, and Amazon, but require an existing subscription. The Standard Software and Service plan costs $363 a month and includes three user licenses and one location, with unlimited caregivers and clients. Additional user licenses cost 30.25 USD each; additional locations cost 121 USD each. The EVV add-on costs $25 a month, requires an existing account, and has additional visit verification fees. Listed integrations include QuickBooks and QuickBooks Online, clearinghouse billing exports, and payroll and billing exports for ADP, Paychex, and others. The vendor describes security, compliance, and unlimited support and training provisions.
ShiftCare
ShiftCare provides scheduling, client management, and care documentation software for in-home care agencies. Its scheduling supports recurring shifts, group rosters, staff availability, and draft-and-publish workflows. Agencies can post live openings and control which staff are eligible to see and apply for them.
The caregiver app provides schedules, client details, care plans, notes, clock-in and clock-out, and GPS location verification. It is available through the Apple App Store and Google Play. ShiftCare lists integrations with Xero, QuickBooks Online, ADP, Paychex, and Viventium, which connect to customers’ own subscriptions. Plans include live chat support, onboarding, training, and webinars. All plans require at least five staff, and every person with a login counts as a user. Pricing starts at $8/user/mo (annual), with no free plan. The seven-day full-access trial requires no credit card and does not automatically start a paid plan.