GetResponse vs WebEngage
GetResponse
getresponse.com
WebEngage
webengage.comSide by side
| Figure | GetResponse | WebEngage |
|---|---|---|
| Price from | $1,915.58/mo | — |
| Free plan | — | — |
| Free trial | Yes | — |
| Open source | — | — |
| Web | Yes | Yes |
| iOS | Yes | Yes |
| Android | Yes | Yes |
| API | Yes | Yes |
| Plans published | 10 | 0 |
| Spec score · Marketing Automation Software | 9.2 (#3) | 7.9 (#55) |
| Spec score · Marketing Automation - B2C Software | 8.8 (#1) | 7.2 (#20) |
| Automation | Its marketing automation includes visual drag-and-drop workflows, web events, advanced triggering, and prebuilt templates. | Journey Designer lets businesses use user attributes and behavioral events to orchestrate engagement across stages of the customer lifecycle. |
| CRM integrations | Listed CRM integrations include Salesforce and Microsoft Dynamics 365. | multiple |
| Email automation | Yes | Yes |
| Founded | 1998 | 2011 |
| Integrations | GetResponse says it has 150+ integrations, including Shopify, ClearBounce, Onvocado, and FuseWP, and provides an advanced API for custom integrations. | The developer hub lists direct SDKs, Segment.com, Google Tag Manager, and REST API as ways to connect platforms. |
| Audience segmentation | Yes | WebEngage supports real-time customer segmentation based on behavioral patterns and business goals, including RFM modeling. |
| Support | Free-account support includes live chat in English and Polish, a 24/7 chatbot in all languages, and 24/7 email support in seven languages. | The company lists [email protected] as its support contact and describes round-the-clock support on its homepage. |
Plans
GetResponse
- Starter$1,915.58 a month
- Marketer$5,948.38 a month
- Creator$6,956.58 a month
- EnterprisePriced on request
- Creator annualPrice not published
- Creator monthlyPrice not published
- Marketer annualPrice not published
- Marketer monthlyPrice not published
- Starter annualPrice not published
- Starter monthlyPrice not published
In their own words
GetResponse
GetResponse is a lifecycle automation platform combining email, SMS, web push, lead capture, ecommerce tools, and revenue tracking. Its AI tools generate emails and campaigns, help create content, and recommend products. Marketing automation uses visual workflows, web events, triggers, and templates; ecommerce features include promo codes, abandoned-cart reminders, and store integrations. The platform also provides landing pages, webinars, audience segmentation, and A/B testing. Its REST API can manage campaigns and newsletters, gather statistics, and manage segments. The iOS and Android app supports lists, contacts, newsletters, workflows, webinars, funnels, landing pages, and forms. GetResponse offers a free plan and a 14-day trial; paid plans are listed from $15.58/mo (annual). Free accounts have limits on webinars, messages, landing-page visits, automation, and chats. Free landing pages allow 1,000 unique visitors per month, and webinars are limited to 10 people including presenters. After the premium trial, premium features are removed unless the account is upgraded, while the free version remains available.
WebEngage
WebEngage is a marketing automation suite for consumer businesses, combining customer data, analytics, personalization, and multichannel engagement. Its customer data platform brings information from multiple sources into unified profiles with real-time refresh, and segmentation can use behavior and business goals, including RFM modeling. Journey Designer uses user attributes and behavioral events to coordinate engagement across the customer lifecycle. Listed channels include push, in-app, SMS, on-site notifications, RCS, web push, email, Facebook-Instagram, and WhatsApp. Web and app personalization use customized pages, pop-ups, notifications, behavioral data, and segmentation. Analytics cover users, products, and campaigns and allow channel impact comparisons. Connections include direct SDKs, Segment.com, Google Tag Manager, and REST API. The API supports user and event updates, survey retrieval, campaign triggers, and journey personalization, with default limits of 5,000 user or event updates per minute and 100 transactional campaign requests per minute. Segment integration excludes React Native, Flutter, Xamarin, and Unity apps. Email delivery is handled through an email service provider. WebEngage is available on Android, iOS, web, and API, and pricing is on request.