Getscreen.me vs HelpWire
Getscreen.me
getscreen.me
HelpWire
helpwire.appSide by side
| Figure | Getscreen.me | HelpWire |
|---|---|---|
| Price from | Free | $100/mo |
| Free plan | Yes | Yes |
| Free trial | Yes | — |
| Open source | — | — |
| Web | Yes | Yes |
| Windows | Yes | Yes |
| macOS | Yes | Yes |
| Linux | Yes | Yes |
| Android | Yes | — |
| API | Yes | — |
| Self-hosted | Yes | — |
| Plans published | 8 | 5 |
| Spec score · Remote desktop software | 9.2 (#5) | 8.7 (#29) |
| Spec score · Remote Support Software | 9.1 (#3) | 8.7 (#8) |
| Spec score · Remote support tools | 9.1 (#7) | 8.7 (#12) |
| Free plan | Yes | Yes |
| Free plan limit | The free plan supports up to two permanent devices, and Quick Support is available only on paid plans. | The Free tier lists one active operator, five unattended devices, and one remote session at a time; the site says excessive usage may be automatically limited. |
| Headquarters | Limassol, Cyprus | Reston, Virginia, USA |
| Product | Getscreen.me provides browser-based remote access for system administration, technical support, screen sharing, and other remote work. | HelpWire provides on-demand remote support and unattended remote access for workstations. |
| Security | The security page says video and executable command data are encrypted with 128-bit AES within WebRTC and SSL protocols by default. | HelpWire says remote session data is protected with TLS and AES-256 encryption, and web portal accounts can use OTP-based two-factor authentication. |
| Supported platforms | Windows,macOS,Linux,Android,web browser | desktop |
Plans
Getscreen.me
- FreeFree
- Personal Lifetime$149, paid once
- StandardPrice not published
- AdvancedPrice not published
- EnterprisePrice not published
- Business TrialFree
- Free VersionFree
- Personal LifetimePrice not published
HelpWire
- FreeFree
- Solo$100 a month
- Team$300 a month
- Business$700 a month
- Custom SolutionsPriced on request
In their own words
Getscreen.me
Getscreen.me provides browser-based remote access for system administration, technical support, screen sharing, and other remote work. It supports permanent access as well as one-time quick-support connections, and lists Windows, macOS, Linux, Android, and web browser support. Its control panel includes screen control, file management, terminal sessions, session recording, and connection history. A browser can also be used to control Android smartphones, tablets, and digital displays. Listed integrations include an HTTP API, iFrame embedding, SAML/SSO, Active Directory synchronization, and a Chrome extension; the extension page names helpdesk integrations such as Zendesk, ServiceNow, Freshchat, Tawk.to, and Jivo. Security controls include two-factor authentication through email, Telegram, or Google Authenticator, IP whitelisting, and single sign-on. The maker says video and executable command data are encrypted with 128-bit AES within WebRTC and SSL protocols by default. Self-hosting keeps data within the customer’s environment. The free plan is free, with up to two permanent devices, one technician seat, and file transfers up to 50 MB per file.