GetSetReply vs RepuClinic

GetSetReply gathers reviews into one web inbox, analyzes their sentiment and themes, and prepares reply drafts for a business to review. It supports reviews from Google, Yelp, TripAdvisor, DoorDash, Trustpilot, Etsy and Facebook. An initial reply is drafted for every review on every plan, and nothing is published in the business’s name before a user reads it. Replies can use an automatically selected voice, another chosen voice or an AI Clone trained on earlier replies. Businesses can request reviews by email or SMS, share QR codes, set sending windows and frequency caps, and track delivery, clicks and conversions. For salons, requests can follow appointments and include a stylist’s name; negative feedback can be directed to a private form while public review links remain available. Square can trigger requests after a sale, while salon booking contacts from Vagaro, Booksy or GlossGenius can be imported or added without an integration. The service is web-based, has no free plan, and offers a 30-day trial. Starter costs $23 a month billed annually for one location, with 100 monthly credits. Each email or SMS request uses one credit, and those outreach methods are not included in Starter’s plan comparison.

RepuClinic automates review requests for local businesses, connecting to existing business software to send requests after completed jobs, appointments, or service visits. Customers who do not respond receive three follow-up touches. Incoming reviews receive AI-drafted replies posted on the business’s behalf, while customers needing help can be routed privately without changing the public review opportunity offered to others. Google is the priority, with review tracking across other major and industry-specific platforms; custom links are available when a native connection is absent. The Portal brings reputation growth, ratings, unanswered reviews, service recovery, and saved reports into one workspace. The company says requests go to every customer and that it does not use review gating or incentives. Its listed audience includes local businesses in home services, healthcare, automotive, legal, and real estate. A free 90-day pilot includes setup and onboarding, and begins once setup is complete and live. Premium costs $197 a month, month to month, with cancellation anytime and no setup charge. After cancellation, generated reviews remain on the business’s Google profile, while automated requests and other ongoing functions stop.