GetSetReply vs ReputationStacker
GetSetReply
getsetreply.com
ReputationStacker
reputationstacker.comSide by side
| Figure | GetSetReply | ReputationStacker |
|---|---|---|
| Price from | $23/mo | $5.25/mo |
| Free plan | — | — |
| Free trial | Yes | Yes |
| Open source | — | — |
| Web | Yes | Yes |
| API | — | Yes |
| Plans published | 3 | 7 |
| Spec score · Salon Reputation Management Software | 8.1 (#12) | 8.4 (#7) |
| Integrations | Square can trigger review requests after a sale; the salon page says booking tools such as Vagaro, Booksy, and GlossGenius need no integration because contacts can be imported or added. | It connects with thousands of apps through Zapier and offers an API for custom connections. |
| Support | The maker lists [email protected] for support and says Professional subscribers receive priority support. | Listed plan support ranges from within 48 hours on Lite to within 24 hours on Standard and priority same-day support on Professional. |
Plans
ReputationStacker
- Lite$79 a month
- Standard$99 a month
- Professional$124 a month
- Lite$63 a year
- Standard$79 a year
- Professional$99 a year
- EnterprisePriced on request
In their own words
GetSetReply
GetSetReply gathers reviews into one web inbox, analyzes their sentiment and themes, and prepares reply drafts for a business to review. It supports reviews from Google, Yelp, TripAdvisor, DoorDash, Trustpilot, Etsy and Facebook. An initial reply is drafted for every review on every plan, and nothing is published in the business’s name before a user reads it. Replies can use an automatically selected voice, another chosen voice or an AI Clone trained on earlier replies. Businesses can request reviews by email or SMS, share QR codes, set sending windows and frequency caps, and track delivery, clicks and conversions. For salons, requests can follow appointments and include a stylist’s name; negative feedback can be directed to a private form while public review links remain available. Square can trigger requests after a sale, while salon booking contacts from Vagaro, Booksy or GlossGenius can be imported or added without an integration. The service is web-based, has no free plan, and offers a 30-day trial. Starter costs $23 a month billed annually for one location, with 100 monthly credits. Each email or SMS request uses one credit, and those outreach methods are not included in Starter’s plan comparison.
ReputationStacker
ReputationStacker is a paid web and API service that automates review requests, collects customer feedback, and brings reviews into one dashboard. It sends single-question surveys by email and text, directs customers to selected review sites, and issues reminders. Monitoring covers Google, Facebook, Healthgrades, Avvo, TripAdvisor, Zillow, and more than 100 other platforms, with alerts. Google and Facebook accounts can be connected for dashboard responses. AI can learn from previous replies and draft responses in a business voice for approval or automatic posting. Surveys collect a 0–10 Net Promoter Score and optional comments. Analytics include feedback, sentiment, location, and AI Insights for recurring themes and changes. Zapier connects it with thousands of apps, and an API supports custom connections. A 14-day trial is offered, with no free plan.