Gfacility vs Skedda

Gfacility is a cloud platform that brings IT, facility, and workplace service management into a shared service catalogue, backlog, and cross-domain dashboard. IT tools cover incident, change, and problem management, CMDB asset management, time tracking, workflow automation, request fulfilment, and analytics. Facility features include helpdesk, work orders, a knowledge base, asset management, inspections, maintenance planning, vendor and contract management, and fleet management. Workplace features cover room and desk booking, room signage, visitor management, catering, and workplace insights. Its AI can classify, enrich, and route requests, and the maker says it can close level-1 tickets without human involvement when safe. It says automatic resolutions are limited to high-confidence cases with reversible actions, which are logged and can be reversed from an audit view. Gfacility states that it is ISO 27001 certified and GDPR compliant, with EU data residency, encryption, SSO, SCIM, and record-level role-based access. A 30-day trial is offered without a credit card, with access to selected modules and personal onboarding. Pricing is available on request.

Skedda is space-booking and scheduling software for desks, meeting and conference rooms, collaborative spaces, and facilities. People can view availability and book from an interactive map shaped to a location’s floor plan. Administrators can set rules for eligibility, booking windows and timing, quotas, buffers, cancellations, check-ins, and approval requests. Two-way calendar sync is available with Microsoft 365, Outlook, and Google. Listed integrations include Zoom, Webex, Microsoft Teams, Slack, Google Workspace, Okta, Zapier, Stripe, and webhooks. Skedda offers iOS and Android apps, along with white-labeled progressive web apps installable on Windows, macOS, and mobile devices. It supports SAML 2.0 single sign-on and says it is SOC 2 Type 2 compliant, with data encrypted in transit using TLS 1.2 or later. Paid plans start at $99 a month, billed annually, for Starter in EMEA and APAC. There is no free plan, but a free trial is available.